June 02, 2023, 02:17:55 pm
Welcome, Guest. Please login or register.
Did you miss your activation email
News:

Arturia Forums



Author Topic: V Collection 9 to 9.2 Update Problems  (Read 254 times)

Jazz

  • Guest
V Collection 9 to 9.2 Update Problems
« on: March 11, 2023, 11:07:38 am »
 I updated from 8 to 9 but when I try to update to 9.2 from the web update 9.2 option, it returns to resources option, so Iím going round in circles. 😵‍💫
Am I doing something wrong is it the website?
ASC says thereís no update, but shows V9 not V9.2, is that correct?
Any advice would be greatly appreciated.
 Thanks 🙏

LBH

  • Hero Member
  • *****
  • Posts: 4.903
  • Karma: 261
Re: V Collection 9 to 9.2 Update Problems
« Reply #1 on: March 11, 2023, 10:07:15 pm »
Hello,

You shall update through Arturia Service Center (ASC). So open that application.

You will not see a V-Collection 9.2 mentioned anywhere in ASC, when you have updated. It will still show you have V-Collection 8 and 9, if they are to be found on your Arturia account under "My Products".
If you have installed V-COllection 9, then the updates should be ready to be installed in ASC. If there are'nt any updates, then they should allready be installed.

Jaz

  • Guest
Re: V Collection 9 to 9.2 Update Problems
« Reply #2 on: March 12, 2023, 01:32:03 am »
Thank you for your response, it seams that I do have V9.2 installed after all.
It would be nice if Arturia clarified which version is installed in the ASC.

Thanks again

 

Carbonate design by Bloc
SMF 2.0.17 | SMF © 2019, Simple Machines