V Collection instruments always add a folder to my downloads folder

[onerob]

Logic 10.4.1 on MacOS 10.13.5:

When loading an Arturia V Collection instrument, an empty folder is added to my downloads folder. Nothing is updated, the folder is redundant. Can this be fixed?

[LBH]

When loading an Arturia V Collection instrument

Do you mean "when updating"?

an empty folder is added to my downloads folder.

Do you have multiple folders or do you delete one folder and then another is created?

Nothing is updated

How do you know this? Have you checked your application versions?

How is your settings in Arturia Software Center?
What's your download folder? Is it the one you say that's being created?
How is your settings for:
1. Delete the installer after successful install
and
2. Silent install
?


I'm on Windows, but i assume the process is similar.

[onerob]

Do you mean "when updating"?

No, I mean adding an Arturia instrument to a track in my DAW (Logic). An empty folder named 'Arturia' is added to the default MacOS download folder. Sometimes it happens instantly, and sometimes after a few minutes.

[LBH]

I suggest you contact Arturia support directly thru your account about this.
To me it sound strange.

[onerob]

I will do this.

[jgthms]

I have the exact same issue.

Whenever I launch Ableton, an empty folder called "Arturia" is created in my "Downloads" folder.

It's really annoying

[JimmyTheSaint]

I have the same problem, which I posted about at

https://forum.arturia.com/index.php?topic=93373.new;topicseen#new

before I was directed to this thread.

[zekeyheathy@gmail.com]

Hi everyone, sorry for the late reply but thought I'd best mention what helped me with this issue...

Seems it's linked to the Downloads Folder preferences in the Arturia Software Center settings. All I had to do was change the location to another directory and then back again to the Downloads folder <if you so wish>. That stopped it for me. Hope it works for all you other peeps looking for a solution to this irritating problem! 

[jgthms]

Hi everyone, sorry for the late reply but thought I'd best mention what helped me with this issue...

Seems it's linked to the Downloads Folder preferences in the Arturia Software Center settings. All I had to do was change the location to another directory and then back again to the Downloads folder <if you so wish>. That stopped it for me. Hope it works for all you other peeps looking for a solution to this irritating problem! 

Mate, you're a LEGEND. Thanks for that, it seems to work!

Here's what I think happens:

• in my case, the location was set to  "/Users/jgthms/Downloads/Arturia", which is the default location
• I believe that for the launcher, this location needs to exist. So first thing the app does on launch is to check if this location exists, and if not, create it.
• I did what zekeyheathy suggested, and I set it to "/Users/jgthms/Downloads"
• This works, because this location already exists, so no new folder is created.

[BezO]

Hi everyone, sorry for the late reply but thought I'd best mention what helped me with this issue...

Seems it's linked to the Downloads Folder preferences in the Arturia Software Center settings. All I had to do was change the location to another directory and then back again to the Downloads folder <if you so wish>. That stopped it for me. Hope it works for all you other peeps looking for a solution to this irritating problem! 

Sweet! My OCD thanks you.