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Author Topic: Purchased a KL49, can’t activate/register it  (Read 3542 times)

Uyarer

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Purchased a KL49, can’t activate/register it
« on: October 18, 2017, 09:54:41 pm »
 Hey guys, I have a problem

I went to one of the local music shops to purchase a MIDI. Saw the Keylab 49, loved it. The staff that was helping me informed me that it was used, but  also told me it wasn’t registered before, and I can still register my product via its serial underneath and by connecting it to my laptop. Me, bring irresponsible by not doing research or question this, purchased the product. Now I found out that I need some sort of password that comes with the MIDI. I dont have the password, nor the money to purchase the software from scratch. What can I do? Please help me out!

Germain.arturia

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Re: Purchased a KL49, can’t activate/register it
« Reply #1 on: October 19, 2017, 09:59:24 am »
Hi Uyarer,
i saw you already contacted support team for this case. If they not did it already , they should answer to you soon.
Best,

 

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