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Author Topic: (SOLVED) Painful to use in Cubase!  (Read 14048 times)

Goa Travellers

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(SOLVED) Painful to use in Cubase!
« on: January 25, 2015, 05:29:33 pm »
Hello,

I have a Keylab 49 with Cubase Pro 8. I always turn on the Keylab prior to starting Cubase, but still, it never works straight away. I can press notes or turn knobs, but there is no MIDI activity reported in Cubase. I always have to go to "Devices > Device Setup" in Cubase, and press the "Send Reset Message to all Devices" button in the upper left corner of the "Device Setup" window. Then, I need to quit Cubase and restart it. Only then, Cubase receives the MIDI messages from the Keylab. I don't have this problem with other MIDI keyboards... Could you help me fix this, please?
Thanks,
« Last Edit: April 08, 2015, 09:31:17 am by Vic-tor »
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Goa Travellers

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Re: Painful to use in Cubase!
« Reply #1 on: January 29, 2015, 09:18:25 am »
Please...
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m1ke

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Re: Painful to use in Cubase!
« Reply #2 on: February 01, 2015, 09:14:51 am »
I did not observe this with the keylab 88, but using USB. It's always powered before I start cubase.
In cubase I've configured it as midi in and out so it can communicate with analog lab for instance.
Even the transport section works after configuring it as mmc slave.
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Goa Travellers

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Re: Painful to use in Cubase!
« Reply #3 on: February 01, 2015, 10:29:35 am »
Thanks. I did a factory reset (Octave + / Octave - /Power ON), and it seems that the problem was solved...
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Goa Travellers

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Re: Painful to use in Cubase!
« Reply #4 on: February 02, 2015, 07:47:45 am »
And the problem came back today  ::)
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Terrym

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Re: Painful to use in Cubase!
« Reply #5 on: February 08, 2015, 04:41:16 pm »
Hi , Are you on osx .if so please could you try deleting the driver ,go to applications and find in utilities audio midi setup app , open this and in the midi studio  find the kl driver and delete it from the edit menu .
makes sure its not connected at this point.
relaunch AL and plug in your kl and connect
see if this helps

regards

terrym
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TerryM
ARTURIA Tester for Minifreak,All software Polybrute,Keystep pro,Audiofuse range, Microfreak,Kl49mkII,DrumBrute,Spark,Analog lab3,KLE,kl88,matrix12,Semv,Beatstep,Minibrute 2,Pigments
ASC,Vcol6, Beatstep pro, VCOL8, Synclavier v.Minibrute2s

Goa Travellers

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Re: Painful to use in Cubase!
« Reply #6 on: February 08, 2015, 05:21:02 pm »
Thanks. I'm on Win 7 x64...
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ben arturia

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Re: Painful to use in Cubase!
« Reply #7 on: February 09, 2015, 10:14:03 am »
When it's not working could you try to select the Keylab as midi input of your Midi or Instrument track instead of "All MIDI input" default.
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Goa Travellers

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Re: Painful to use in Cubase!
« Reply #8 on: February 10, 2015, 06:29:16 pm »
Thanks. I selected "Keylab 49" in the track input selection instead of "All inputs". Still, no MIDI activity when I press key notes.
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ben arturia

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Re: Painful to use in Cubase!
« Reply #9 on: February 11, 2015, 08:36:17 am »
Weird...I have no problem here on 7 test machines...
Do you plug your keylab on a front panel USB port ?
When you check listed devices in "Device Setup" menu do you see that your keylab is connected when it's not working ?
« Last Edit: February 11, 2015, 10:06:29 am by ben arturia »
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Goa Travellers

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Re: Painful to use in Cubase!
« Reply #10 on: February 11, 2015, 09:48:35 am »
The Keylab is connected to a rear USB port. Yes, in the list of MIDI devices in the "Device Setup" window, the Keylab is connected and active, albeit not working.
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ben arturia

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Re: Painful to use in Cubase!
« Reply #11 on: February 11, 2015, 10:23:58 am »
Did you update Cubase 8 to latest version 8.0.5 ?

If you're with the latest version of Cubase 8 you can try to check if it's not a driver problem.
Go to your Windows "Device Manager" and uninstall your keylab (it should be listed in Sound, Video and game controllers)
Then reboot your Keylab.

If this doesn't help i'll suggest you to contact steinberg support...I
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Goa Travellers

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Re: Painful to use in Cubase!
« Reply #12 on: February 11, 2015, 07:20:30 pm »
I updated Cubase to 8.0.5, I uninstalled the Keylab from the Device Manager in Windows, and restarted the keyboard. It looks like the problem is now solved. Thanks!  ;)
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ben arturia

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Re: Painful to use in Cubase!
« Reply #13 on: February 12, 2015, 08:46:23 am »
Nice !  8)
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Goa Travellers

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Re: Painful to use in Cubase!
« Reply #14 on: February 28, 2015, 12:23:06 pm »
Hello, the problem has come back this week  :-\
I'm using the latest version of Cubase, and the keyboard has been uninstalled from the Device Manager...
Any idea? Thanks.
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