does anybody know how long it takes to get an offline activation?
![Huh? ???](http://forum.arturia.com/Smileys/classic/huh.gif)
- I bought VCollection4 on December 23rd, 2014
- I created a support ticket for the offline activation on Dec 23rd, 2014 and another one on Jan 5th, 2015 and finally I got information that process will be in place until mid of January
- Then I got information about the offline activation process here in the forum, not in a support ticket or via e-mail and also not in an announcement
- I requested offline activation for my studio PC in the afternoon of January, 30th. This is now half a week ago and at least 2 working days.
- As I got no response until yesterday afteroon (Monday) I created a new support ticket for the offline activation (on February, 2nd), number 200160
And still no reply, no response - and the worst: still no offline activation on my studio PC.
My mood changed from disappointment to frustration and I don't know what comes next. I purchased the update to VC4 now 6 weeks ago and since Friday the situation is worse, because after the activation request for the VC4 all products (even the instruments of VC3) are running in
DEMO mode. Makes no sense to use anything in a project.
sorry, that makes me speechless