How to do a clean install of spark VDM

[jwillow]

Hey,

Spark VDM is playing up and I've read that a clean install might help. Would anyone be able to let me know the steps involved to do this?

Any help is appreciated,

Thanks!

[Dav1d]

Could you explain more accuratelly the issue?
Also, a look to the Knowledge base might help:
==> http://arturia.com/evolution/kb/?View=entry&EntryID=160

 

[jwillow]

Thanks for the response but i forgot to mention i'm running windows 7. Where are the files i need to delete on that OS?

Also i'm still trying to work out whether spark VDM is the exact problem but basically i think it is causing Ableton to crash a lot. Not every time, but most of the time.
In some situations when using it within Ableton it says "this VST plugin is not compatible with Live...

Ableton - v8.4.2

Spark VDM - v1.7 (I have tried 1.7.2 and 1.7.1 as well but they cause the same issues if not worse)


Thanks again!

[Dav1d]

ok, for win 7, just go to the control panel:
==> http://www.youtube.com/watch?v=EchIGEafiEA

For the rest, we are interested in this issue please fill this form:
==> http://arturia.com/evolution/kb/?View=entry&EntryID=184