Spark Le crashes very often (Error message foto included)

[LADO]

This is the message wich appears very often.
I am using fl studio with a lot of hardware and grooveboxes etc. never had problems.

Anybody familiar with this kind of error?

Cheers

[Kevin]

Hi,
what version of Spark are you using?
If you are using 1.6.1, please give a try to 1.6.1.1, it should solve your problem.

[LADO]

I installed cd wich comes with spark LE.

it does the same as a standalone and plus when i press update spark controller it says its not connected,but i see that  it is.
I downloaded update from your arturiaweb site and with it does the same and when i press update spark controller it starts but stops on 1 %.

Any ides ?

[LADO]

just checked 1.6.1 doing the same.

Can anybody help me please ?!

[Kevin]

Normally you can not update SparkLE controller with Spark software.
But you are not the first one to report this problem.
So far I am not able to reproduce it .
Did you try with 1.6.1.1?

[LADO]

I tried with its own cd and when i try to update it says its not connected,when i tried with with the update u gave me,it freezes on 1%.

So it means that i payed 250 euro in a gear wich works with the errors???

I want to use it in my live and every  time it freezes during my show i should say to the people that its not working properly or i donot understand .... WTF !!!!

I swear its my last time i bought something from arturia.

[Kevin]

I will do my best to fix this problem ASAP.
I need to find what could be wrong.

Can you tell me exactly the version of the controller?
You can get it in Spark about panel (Click on the Spark logo in the center panel to show it).

thanks in advance
Kevin

[LADO]

Thanks for your help,but i hope you understand me too ...

My version of spark is : 1.6.1.1 Build 186 32 bit

Controller version 1.0.0.0


Thanks a lot.

[LADO]

i am just sitting whole day and trying to figure out but nothing.
It freezes every 5 minutes.

[LADO]

i tried ableton and it even says that it cannot connect to the controller.
I tried standalone mode,fl studio and abeton.

[Kevin]

Hi,
yes I understand that you can be frustrated by buying something that is not working.
I hope we will find a solution .
To update your firmware you can use this application.
To be able to connect in Ableton, you have to make sure SparkLE port are disabled in Ableton (see attached screenshot).
What do you mean exactly by "It freezes every 5 minutes"?

[LADO]

i downloaded exe file of update,but it says controller not plugged,but it is plugged.

[LADO]

it freezes like i showed you error picture before.

[Kevin]

i downloaded exe file of update,but it says controller not plugged,but it is plugged.

What is the Windows version you are running?
do you have any other MIDI application opened that could have open SparkLE MIDI port?

[Kevin]

it freezes like i showed you error picture before.

what are the sample rate and audio buffer size you are using?