Spark Le crashes very often (Error message foto included)

[LADO]

updated started from the file u gave me (sparkle upadater) and after 2 % it turned off and now spark is not working at all.

8 big squares on the spark are lighting all the time and the mode button is turned off now(Where sparke and midi is on the cotroller)

I am using windows 7 and now spark stopped to work at all

[Kevin]

When the update does not run up to its end the controller stays in update mode.
You should be able to run the updater again and finish the process.

[LADO]

its looks like this right now.

[LADO]

and if i try to run sparkle updater is says SPARKLE CONTROLLER NOT PLUGGED

[LADO]

so ?

[Kevin]

Can you check in the Windows Device Manager?
In the "Sound, video and game controllers" section.
You should get something like that.

[LADO]

i went in the shop and ordered new one for tommorow

[Kevin]

Hmmm,
this is really weird.
I have not a production unit for the moment, I have only prototypes and development units.
I will do my best to get one ASAP and check this. Currently looking at the updater code to check what could be wrong.

Kevin

[LADO]

i think it died completly,i went in Just Music (Berlin) and they will change me tommorow.

[Kevin]

ok. We will make this unit come back to the office and analyse the problem.

[LADO]

Thanks for your help Kevin !

[LADO]

Just got new unit.going home to test.

I really hope this time its gonna work

[LADO]

same error on new unit too ...

Want to kill myself

[LADO]

as a Standalone

[LADO]

okay 2 hours no crash

I updated it and i think it helped...