Speakers causing robotic sound when pressing keys

[Jeff Schiller]

Hey y'all
Just got the 88 mkii and going through setup. When pressing the keys either in Piano v2 or on the keyboard itself, it creates a robotic sound although there is pitch. We can change to headphones and it doesn't make the sound.
We are total nubes at this. Please be gentle.

[Newcleus]

Hi Jeff, congrats on your purchase.

Sounds like it could be a Buffer size issue.  Have you tried lowering the sample rate?

[Jeff Schiller]

Sorry to say that I don't know what you mean.

[Jeff Schiller]

Just a follow up. I was able to get it working. Th ASIO drivers were not initialized in the software.
Not sure what ASIO is.    But that fixed it.

[Newcleus]

Glad you got it sorted.

For future reference, adjusting the Buffer Size and Sample rate is via the Menu top left.