Why no firmware update since 2016?

[Prizm]

I read about bugs like this but the firmware for Keystep has not been updated in two years.

This makes me very hesitant about buying Arturia hardware.

[Candicez]

I want to know about the source of the content.

[megamarkd]

I want to know about the source of the content.

Which content?

[rosko]

I read about bugs like this but the firmware for Keystep has not been updated in two years.

This makes me very hesitant about buying Arturia hardware.

Disappointing to see it not get some extra features, not sure it would stop me buying the hardware but i strike against for sure.

[channel0]

Maybe the product performs as intended after the last firmware update?
In my setup, the Keystep behaves as I have intended it to behave when I bought it:
a MIDI/CV/gate capable controller keyboard with arp and seq, in a nice form factor.

You can always want for more functionality with keys/knob combos through firmware updates,
but for this price it does pretty much do what it was set out to do when I bought it : control my keyless semimodulars

Extra functionality at no extra cost seems to me a bit asking too much from the devs, for free.
Firmware updates to iron out bugs should always be free, but upgrades to the hardware without a slight cost?
That's debatable.

[megamarkd]

Maybe the product performs as intended after the last firmware update?
In my setup, the Keystep behaves as I have intended it to behave when I bought it:
a MIDI/CV/gate capable controller keyboard with arp and seq, in a nice form factor.

You can always want for more functionality with keys/knob combos through firmware updates,
but for this price it does pretty much do what it was set out to do when I bought it : control my keyless semimodulars

Extra functionality at no extra cost seems to me a bit asking too much from the devs, for free.
Firmware updates to iron out bugs should always be free, but upgrades to the hardware without a slight cost?
That's debatable.

No, it doesn't, try using it as a MIDI slave and you will understand. I use the earlier firmware to get proper start/stop action that's how bad it is.

[fenin]

it just shows about arturias company/customer politics,
that after various suggestions
for functionalty and stable workflow,
theres no other update available.

reminds of other bígger players in the buisiness.. (R....)

[Benjamin AM]

it just shows about arturias company/customer politics,
that after various suggestions
for functionalty and stable workflow,
theres no other update available.

reminds of other bígger players in the buisiness.. (R....)

Well put. I have reported this MIDI bug twice now since 2016 and still no movement. Moog would have had this fixed in a day.