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Author Topic: BSPro - Cant Update Firmware  (Read 6062 times)

bitbin

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BSPro - Cant Update Firmware
« on: September 03, 2017, 12:04:55 pm »
I am unable to update the Firmware to latest version from 1.0.4.1 using the latest MCC.

I am using a MacBook Pro MacOS 10.12.6 directly without USB Hubs. I am using the USB cable that came with the device plus 2 others that I own and know work.

The MCC sees the BSPro and I can see data transfer when I turn a dial. In Audio MIDI setup I can see the Beatstep Pro only - I cannot tee the updater or HUI MIDI device - maybe an issue?

I have followed the instructions in the FAQ regarding adding/removing device in the Audio MIDI Setup but no avail.

I am told that the 'device is not recognised' each time I try to do the upgrade. I have tried upgrading through the manual upgrade button (whereby I select a downloaded update) and using the dialog which appears automatically in the MCC when I connect the device. Neither work.

I have tried both USB ports on my Mac with nothing else plugged in.

Still doesn't work.

Please can you help?

I grec

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Re: BSPro - Cant Update Firmware
« Reply #1 on: October 11, 2017, 10:18:44 am »
Hi bitbin,
Have you managed to perform your update?

Y.

Lukree

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Re: BSPro - Cant Update Firmware
« Reply #2 on: December 17, 2017, 10:16:58 pm »
I'm having the same problem. Nothing seems to work and I cannot upgrade the firmware.

Lukree

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Re: BSPro - Cant Update Firmware
« Reply #3 on: December 17, 2017, 10:19:45 pm »
Ok, I quit the midi control center and restarted ant after that it worked!

rukaav

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Re: BSPro - Cant Update Firmware
« Reply #4 on: April 17, 2018, 06:18:26 pm »
I had the same problems. Spent an hour trying to update. But finally, I solved it.
- Download firmware from the website.
- In Midi Control Center push firmware update.
- Follow the steps and get the error messages.
- By this moment you should have UPD on beatstep pro display.
- Close the MCC app and open it again. (don't turn the beatstep off)
- Push firmware update again and choose the downloaded file.
It worked for me, hope it may help someone else

bsp

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Re: BSPro - Cant Update Firmware
« Reply #5 on: May 03, 2018, 05:55:18 pm »
I have a new BSP  with what seems to be a very old OS - looks like 1.3.0.23 (?)

It's defeating all my attempts to update the firmware via an MacBook Pro 2014 running Sierra 10.12.6

The MCC says Bootloader mode detected, but I have no idea what that means - ?

Can anyone point me to an idiot's guide so I can get the BSP updated to 2.0.10 and finally put it to some use? Thanks.

hmoslo

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Re: BSPro - Cant Update Firmware
« Reply #6 on: July 02, 2018, 08:22:52 pm »
I get the same. Evil loop, this is. Can't even reset the thing!

I grec

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Re: BSPro - Cant Update Firmware
« Reply #7 on: July 06, 2018, 03:00:34 pm »
Hi all,
  • BSP is switched off
  • MCC is closed
  • On Microsoft Windows, every software using MIDI is closed
  • Press RECORD + STOP + PLAY and hold them.
  • Turn on BSP (once turned on, you can release the 3 buttons you were holding)
  • BSP displays UPd
  • Launch the MCC. It should detect the Bootloader mode
  • Click on the version number (even if it is "Unknown") near "Firmware  Revision:"
  • You should be able to perform the update

Regards,
Y.

ptrzoo

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Re: BSPro - Cant Update Firmware
« Reply #8 on: September 20, 2018, 02:33:01 pm »
I´m following what you wrote @I grec, but after the window that confirm the upgrade to the newest firmware on BSP another window appears sayin "Impossible open the device" or stuff like that!!
What am I doing wrog?

UPDATE FIXED:
I didn´t pay attention in the MIDI studio on my MBP El Capitan that the BSP was showed as Generic Midi Device and the BSP updater as normal, I´ve noticed it as I´ve switched it off and on.
So look at that first, then select both, remove from the studio, open MCC and do the process from the beginning, it should work :)

Good luck
« Last Edit: September 20, 2018, 02:47:22 pm by ptrzoo »

I grec

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Re: BSPro - Cant Update Firmware
« Reply #9 on: September 26, 2018, 10:42:41 am »
Hi ptrzoo,
Glad to read it works for you now.
Moreover, thanks for your input. It may help other users.

Regards,
Y.

VDa

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Re: BSPro - Cant Update Firmware
« Reply #10 on: September 29, 2018, 01:25:57 pm »
I @I grec and @ptrzoo

I am experiencing the same problem trying to update a newly purchased BSP. Even though it looks like I manage to update using the 9 steps provided by @I grec after deleting the generic USB device in the midi studio, the MCC still pops up with the "Failed to open the device"-message. And thats even after saying that the burn succeeded without errors.

Is there something else I could try?

I have downloaded the newest MCC-software and I am running OSX 10.11.6 on a 15" Macbook Pro.

Best regards,

V

hardware 408

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Re: BSPro - Cant Update Firmware
« Reply #11 on: March 14, 2023, 06:24:44 am »
I am having this problem and followed all the steps
but I get
"Could not get firmware version
Upgrade or Cancel"

click Upgrade, then choose a file   (BSP is in UPD)
BeatStepPro_Firmware_Update_2_0_1_6.led

"Entering Firmwware Upgrade Mode
OK or Cancel

click OK

The Device is not recognized.
If the device is connected to as USB HUB, please unplu/plug the HUB, then press OK. 

theres no hub, but click OK

"Failed to open the device. Please verify the device is not in use by another application. "

I see the BeatStepPro and BeatStepPro Updater appearing but no combination of actions gets me anywhere. 

Win11

 

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