I am having this problem and followed all the steps
but I get
"Could not get firmware version
Upgrade or Cancel"
click Upgrade, then choose a file (BSP is in UPD)
BeatStepPro_Firmware_Update_2_0_1_6.led
"Entering Firmwware Upgrade Mode
OK or Cancel
click OK
The Device is not recognized.
If the device is connected to as USB HUB, please unplu/plug the HUB, then press OK.
theres no hub, but click OK
"Failed to open the device. Please verify the device is not in use by another application. "
I see the BeatStepPro and BeatStepPro Updater appearing but no combination of actions gets me anywhere.
Win11