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Author Topic: Missing icons and wrong presets with Maschine and KOMPLETE Kontrol  (Read 7292 times)


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First of all: I love the new VCollection 5. You did a great job.

On my MacBook Pro are two issues with the VOX Continental-V2:

1. The icons for the instrument are missing under Maschine and Komplete Kontrol.
I solved the problem with renaming the following file/folder:
old: /HDD/Users/Shared/NI Resources/image/arturia/vox v
new: /HDD/Users/Shared/NI Resources/image/arturia/vox continental v2
and then
old: /HDD/Users/Shared/NI Resources/image/arturia/vox continental v2/vox v.meta
new: /HDD/Users/Shared/NI Resources/image/arturia/vox continental v2/vox continental v2.meta
I also edited the last file to:
Code: [Select]
<?xml version="1.0" encoding="UTF-8" standalone="no" ?>
<resource version="">


  <name>Vox Continental V2</name>



2. There are a 31 wrong presets under Maschine and Komplete Kontrol for the VOX:
The presets with the names "Drawbar xxxx xx" are missing the leading "Drawbar" and show only the digits.


Valentin Arturia

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Re: Missing icons and wrong presets with Maschine and KOMPLETE Kontrol
« Reply #1 on: July 04, 2016, 11:23:55 am »
Hi Noiserunner,

Thanks for your greetings and sorry to answer with delay. Are your issues solved with the last update ?



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Re: Missing icons and wrong presets with Maschine and KOMPLETE Kontrol
« Reply #2 on: February 08, 2022, 04:53:00 pm »
Instructions for macOS
Open a Finder window and go to the following location:
Macintosh HD > Users > Shared

Locate the folder named NI Resources and move it to the trash.

Next, click Go in the Finder menu bar while holding down the option / alt key on the computer keyboard. Choose the Library entry that appears in the drop-down menu.

In the user Library folder, navigate to the following location:
Application Support > Native Instruments

Locate the Komplete Kontrol and Maschine 2 folders and move them to the trash.

Next, in the same user Library folder, navigate into the folder named Service Center and move the file named pal.db to the trash.

Empty the system trash and then open Native Access:
Macintosh HD > Applications > Native Access.app

Within Native Access, click the Refresh button and allow it to scan for a moment.
Open the KOMPLETE KONTROL / MASCHINE 2 software in standalone mode and allow it to rebuild its database.

The thumbnails should now appear in the KOMPLETE KONTROL / MASCHINE 2 software Browser.


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