December 05, 2024, 02:47:14 am
Welcome, Guest. Please login or register
News:

Arturia Forums



Author Topic: Keylab 49 keys not working in Analog Lab, other controls are  (Read 4035 times)

icampbell2

  • Apprentice
  • Apprentice
  • *
  • Posts: 5
  • Karma: 1
Keylab 49 keys not working in Analog Lab, other controls are
« on: February 21, 2016, 02:06:54 am »
I just bought a new Keylab 49, and notice that the keys don't register at all in Analog Lab, no sound and no keys lighting up... I can click the keys in Analog Lab with a mouse and they work though.

All other Keylab controls are responsive in Analog Lab (knobs, faders, pads, etc. are sending data from the controller).

Do I have to "enable" the keyboard or something?? Or is there bad wiring in the controller and I should return it??

???
« Last Edit: February 21, 2016, 03:51:56 am by icampbell2 »

Calcifer

  • Apprentice
  • Apprentice
  • *
  • Posts: 3
  • Karma: 0
Re: Keylab 49 keys not working in Analog Lab, other controls are
« Reply #1 on: September 04, 2016, 05:11:11 am »
This is the exact thing that is happening to me... did you ever find a solution?

Kryzdafur

  • Newbie
  • *
  • Posts: 1
  • Karma: 0
Re: Keylab 49 keys not working in Analog Lab, other controls are
« Reply #2 on: September 09, 2016, 09:09:04 pm »
I'm having this same problem.  Any resolution?  I emailed tech support and am still waiting to hear back 24 hours later.

icampbell2

  • Apprentice
  • Apprentice
  • *
  • Posts: 5
  • Karma: 1
Re: Keylab 49 keys not working in Analog Lab, other controls are
« Reply #3 on: October 11, 2017, 03:51:26 am »
Sorry late reply guys, I ended up exchanging the Keylab 49 for another one, and luckily this time it's working :) .

I have no clue what was wrong with the first one, but it was a good enough reason for the store to exchange it entirely.

 

Carbonate design by Bloc
SMF 2.0.17 | SMF © 2019, Simple Machines