Midi Control Center not starting

[zanscath]

I realise this isn't the proper part of the forum, but as I'm using the Midi Control Center for a Beatstep Pro this makes sense.

Thing is I can't start the Control Center on one of my two machines. It works perfect on my HP 250 G1 (Win 10) but not on my Thinkpad T500 (also Win 10). I've tried reinstalling, using registry cleaners, safe mode, compatibility mode. Nothing. I've ran out of ideas completely. The program appears in task manager for about a split second and then disappears. Can't find any error log or something else.

[zanscath]

Faulting application name: MIDI Control Center.exe, version: 1.2.2.429, time stamp: 0x563afb25
Faulting module name: MIDI Control Center.exe, version: 1.2.2.429, time stamp: 0x563afb25
Exception code: 0xc0000005
Fault offset: 0x0041543f
Faulting process id: 0x1ae4
Faulting application start time: 0x01d128997ae7d649
Faulting application path: C:\Program Files (x86)\Arturia\MIDI Control Center\MIDI Control Center.exe
Faulting module path: C:\Program Files (x86)\Arturia\MIDI Control Center\MIDI Control Center.exe
Report Id: 1b94cc71-fb62-4470-828e-0b3e341c6570
Faulting package full name:
Faulting package-relative application ID:

-------------------------------------------

Fault bucket 107761027109, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: MIDI Control Center.exe
P2: 1.2.2.429
P3: 563afb25
P4: MIDI Control Center.exe
P5: 1.2.2.429
P6: 563afb25
P7: c0000005
P8: 0041543f
P9:
P10:

Attached files:
C:\Users\user\AppData\Local\Temp\WERC835.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_MIDI Control Cen_cc39feea54807e179af8f2571f259551b967ffc_8f0055f6_0f00cb81

Analysis symbol:
Rechecking for solution: 0
Report Id: 1b94cc71-fb62-4470-828e-0b3e341c6570
Report Status: 0
Hashed bucket: 1854060e6e6653acaa85bd4f908baaf8

[zanscath]

Version=1
EventType=APPCRASH
EventTime=130930510046540719
ReportType=2
Consent=1
UploadTime=130930510049030863
ReportIdentifier=2b27c0f8-948e-11e5-9bde-028037ec0200
IntegratorReportIdentifier=e6b6f86c-5594-4828-a1a2-9ad58e614aa0
WOW64=1
NsAppName=MIDI Control Center.exe
Response.BucketId=1854060e6e6653acaa85bd4f908baaf8
Response.BucketTable=1
Response.LegacyBucketId=107761027109
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=MIDI Control Center.exe
Sig[1].Name=Application Version
Sig[1].Value=1.2.2.429
Sig[2].Name=Application Timestamp
Sig[2].Value=563afb25
Sig[3].Name=Fault Module Name
Sig[3].Value=MIDI Control Center.exe
Sig[4].Name=Fault Module Version
Sig[4].Value=1.2.2.429
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=563afb25
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0041543f
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.10240.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1048
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=bdcb
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=bdcb33e65a9843796b7ec31cc25bda3b
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=689d
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=689d12abf00dd47c453b5e1a156c0fa3
UI[2]=C:\Program Files (x86)\Arturia\MIDI Control Center\MIDI Control Center.exe
UI[3]=MIDI Control Center.exe has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Arturia\MIDI Control Center\MIDI Control Center.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\SYSTEM32\SHELL32.dll
LoadedModule[5]=C:\Windows\SYSTEM32\msvcrt.dll
LoadedModule[6]=C:\Windows\SYSTEM32\windows.storage.dll
LoadedModule[7]=C:\Windows\SYSTEM32\combase.dll
LoadedModule[8]=C:\Windows\SYSTEM32\RPCRT4.dll
LoadedModule[9]=C:\Windows\SYSTEM32\SspiCli.dll
LoadedModule[10]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[11]=C:\Windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[12]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[13]=C:\Windows\SYSTEM32\advapi32.dll
LoadedModule[14]=C:\Windows\SYSTEM32\shlwapi.dll
LoadedModule[15]=C:\Windows\SYSTEM32\GDI32.dll
LoadedModule[16]=C:\Windows\SYSTEM32\USER32.dll
LoadedModule[17]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[18]=C:\Windows\SYSTEM32\shcore.dll
LoadedModule[19]=C:\Windows\SYSTEM32\powrprof.dll
LoadedModule[20]=C:\Windows\SYSTEM32\profapi.dll
LoadedModule[21]=C:\Windows\SYSTEM32\WS2_32.dll
LoadedModule[22]=C:\Windows\SYSTEM32\NSI.dll
LoadedModule[23]=C:\Windows\SYSTEM32\IMM32.dll
LoadedModule[24]=C:\Windows\SYSTEM32\MSCTF.dll
LoadedModule[25]=C:\Windows\SYSTEM32\ole32.dll
LoadedModule[26]=C:\Windows\SYSTEM32\OLEAUT32.dll
LoadedModule[27]=C:\Windows\SYSTEM32\COMDLG32.dll
LoadedModule[28]=C:\Windows\SYSTEM32\WININET.dll
LoadedModule[29]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[30]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[31]=C:\Windows\SYSTEM32\dbghelp.dll
LoadedModule[32]=C:\Windows\SYSTEM32\OPENGL32.dll
LoadedModule[33]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.10240.16384_none_49c02355cf03478c\COMCTL32.dll
LoadedModule[34]=C:\Windows\SYSTEM32\WINMMBASE.dll
LoadedModule[35]=C:\Windows\SYSTEM32\cfgmgr32.dll
LoadedModule[36]=C:\Windows\SYSTEM32\GLU32.dll
LoadedModule[37]=C:\Windows\SYSTEM32\DDRAW.dll
LoadedModule[38]=C:\Windows\SYSTEM32\DEVOBJ.dll
LoadedModule[39]=C:\Windows\SYSTEM32\DCIMAN32.dll
LoadedModule[40]=C:\Windows\system32\uxtheme.dll
LoadedModule[41]=C:\Windows\system32\dwmapi.dll
LoadedModule[42]=C:\Windows\SYSTEM32\clbcatq.dll
LoadedModule[43]=C:\Windows\system32\propsys.dll
LoadedModule[44]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10240.16384_none_3bccb1ff6bcd1849\comctl32.dll
LoadedModule[45]=C:\Windows\SYSTEM32\WindowsCodecs.dll
LoadedModule[46]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[47]=C:\Windows\SYSTEM32\thumbcache.dll
LoadedModule[48]=C:\Windows\SYSTEM32\cryptsp.dll
LoadedModule[49]=C:\Windows\system32\rsaenh.dll
LoadedModule[50]=C:\Windows\system32\dataexchange.dll
LoadedModule[51]=C:\Windows\system32\d2d1.dll
LoadedModule[52]=C:\Windows\system32\d3d11.dll
LoadedModule[53]=C:\Windows\system32\dcomp.dll
LoadedModule[54]=C:\Windows\system32\dxgi.dll
LoadedModule[55]=C:\Windows\system32\twinapi.appcore.dll
LoadedModule[56]=C:\Windows\system32\USERENV.dll
LoadedModule[57]=C:\Windows\SYSTEM32\SetupAPI.dll
LoadedModule[58]=C:\Windows\SYSTEM32\WinUSB.DLL
LoadedModule[59]=C:\Windows\SYSTEM32\hid.dll
LoadedModule[60]=C:\Windows\SYSTEM32\WINTRUST.dll
LoadedModule[61]=C:\Windows\SYSTEM32\MSASN1.dll
LoadedModule[62]=C:\Windows\SYSTEM32\CRYPT32.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=MIDI Control Center.exe
AppPath=C:\Program Files (x86)\Arturia\MIDI Control Center\MIDI Control Center.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=9FBB30FBE120D85ADB8C918F534279A1

[lavin80r]

I've got the same problem. Midi control center for my MiniLab just refuses to start. Tried reinstalling it a bunch of times, admin mode, compatibility troubleshooting mode, it won't start. It DOES start if I run it from another account on my PC, but it's a pain in the ass to switch user every time I want to change a setting, and I'm not that enthused about having to move all my settings and files to another user account.

[Lex Luthor]

Same issue with my MacBook Pro el Capitan....... Midi control center shows "Error, the device has been disconnected"...
can't config my Beat Step Pro!
please Help!

[acidsaturation]

I am having the same problem. New Windows 10 Laptop - I have installed Midi Control Centre and it seemed to install correctly. When I try and start it I get the little working icon for the mousse pointer (the spinning circle) for about 2 seconds and then nothing.

It's important for me to be able to configure my beatstep as it's a key part of my set and I would prefer not to have to switch to my backup PC each time!