Spark 2.10.426 crash on windows 10x64

[pumpkins1664]

Hello, after a clean install of windows 10x64  all my v collection 4 works in standalone and vstplugins except spark.
The software doesn't run on standalone and with cubase 8 or ableton live 9.2.1.
The different DAW crash when i load the plugin.
the error message of windows :

Nom de l’application défaillante Spark.exe, version : 2.1.0.426, horodatage : 0x547d8973
Nom du module défaillant : Spark.exe, version : 2.1.0.426, horodatage : 0x547d8973
Code d’exception : 0xc0000005
Décalage d’erreur : 0x00dab393
ID du processus défaillant : 0xff4
Heure de début de l’application défaillante : 0x01d0d32c4d4c1536
Chemin d’accès de l’application défaillante : C:\Program Files (x86)\Arturia\Spark\Spark.exe
Chemin d’accès du module défaillant: C:\Program Files (x86)\Arturia\Spark\Spark.exe
ID de rapport : 501f4333-ee31-4126-aba7-01b4e82c72c0
Nom complet du package défaillant :
ID de l’application relative au package défaillant :

Thanks for help

Maxime.

[Rfaith]

While this does not help you with your problem, on my Asus X75A laptop (64-bit) I did the upgrade from Windows 8.1 to 10 (not clean install, the web install) and not experienced any problems running the Spark2 (1.0.426) software either standalone, or in Ableton Live Lite 9 and Sony Acid as a VST plugin.

Were you doing anything specific when the crash came? I managed to crash W10 when trying to look at details in a device's event log (snap-in caused the crash), so it isn't 100% solid. It may be that I've not done whatever operation you did to cause the crash.

(My problem with SparkLE seems to be the hardware, unfortunately!)

[pumpkins1664]

Problem solved. I uninstall the program and above all remove the spark folder in c:/programdata/arturia.
After the new install via the software licence the program starts in VST and standalone.