Problems with Beatstep Pro

[sbDigisound]

Yep, I did a Pattern Clear from first switch on, put in a simple 6 note sequence and on about repeat number 30 there was another stray event (sounded like missing note off).
The "ghost notes" don't seem to be the issue here. 

And like others here, I am only hearing these additional / corrupted / missing events over MIDI - if I seq a VST in Live cant see a problem.

So, firmware or hardware???  (firmware -  please get it fixed ASAP but if harware it is going back to the retailer because personally I need to be able to rely on a predictable output).

[Terrym]

HI, I have 2 bsp here and can not repeat the odd behaviour you have . so it only happens in standalone right? what is your set up what are you using.


Terrym

[sbDigisound]

OK, Terry, thanks for your continued interest....

BSP standalone - usb PSU, single MIDI out directly in to either a Voyager or a Access Virus (or anything... any synth responds similarly). If I chain the MIDI in thru the first hardware synth the event (or absence thereof)  is replicated via MIDI thru to the next synth.
I am not sure how I can reduce it down further? Any ideas?

[sbDigisound]

OK, Terry, thanks for your continued interest....

BSP standalone - usb PSU, single MIDI out directly in to either a Voyager or a Access Virus (or anything... any synth responds similarly). If I chain the MIDI in thru the first hardware synth the event (or absence thereof)  is replicated via MIDI thru to the next synth.
I am not sure how I can reduce it down further? Any ideas?

OK, Terry, thanks for your continued interest....

BSP standalone - usb PSU, single MIDI out directly in to either a Voyager or a Access Virus (or anything... any synth responds similarly). If I chain the MIDI in thru the first hardware synth the event (or absence thereof)  is replicated via MIDI thru to the next synth.
I am not sure how I can reduce it down further? Any ideas?

ADDITIONALLY - this is definitely just events sent over 5 pin MIDI - had it running in parallel into Live driving a single VST , missing note off's evident on hardware attached synth and NOT on VST which stayed 100% stable.

[faktoid]

HI, I have 2 bsp here and can not repeat the odd behaviour you have . so it only happens in standalone right? what is your set up what are you using.
Terrym

No, I have the abletin with ghost notes = playing notes without having ones entered also within ableton.
I use an internal sond or a vst and even an empty track in ableton and an emtpy track within BSP produces notes...

BSP is usb connected and ableton is master.
BUT if I turn the tempo knob on the BSP even if it is a slave the "ghost" notes disappear...

[sbDigisound]

To add to my missing MIDI events issue -

The missing MIDI events (entire notes or more typically just a Note Off) occurs irrespective of how the BSP is clocked - so internally or remotely from Live via usb.

Problem is occurring regularly and is a pain.

[sbDigisound]

So apart from missing MIDI events I now have.....

I am now also getting "ghost notes" - irregular events that occur sporadically, normally in the same place but not on every Seq pattern repeat - they will not clear with a "Shift-Sequencer 1- Clear Ptn" . USB cable connected to PC but no DAW running - Internal clock only. These ghost notes are transmitted over both MIDI and CV/gate. The only way I have found to clear them is power the BSP off then back on a again.

I still have sync out issues to a Korg SQ-1 (irregular clock that skips notes)-  kind of gave up on that...

And I cant seem to get the BSP to config to Hz/V on either sequencer.

This device is not working out well for me - do I have a defective unit???

Is there an absolute factory reset command available?

[sequentialx]

@ sbDigisound

Have you done a firmware update?

[sbDigisound]

First thing I did before trying anything else at all.

[Valentin Arturia]

Hi,
Don't you have some Randomness or Probability ? A value of 1 can do this kind of thing.

[sbDigisound]

Hi,
Don't you have some Randomness or Probability ? A value of 1 can do this kind of thing.

Nope, both set to zero.

But if that were the issue then the same deviation (randomness) would be present on cv/ gate and usb - and it isn't.

It is just the 5 pin DIN output that is affected.

[turbo_kev]

Hi I am also getting ghost notes playing every now and then

the only way for me to stop them is to disconnect the power from the BSP
 then all is well again


Just reset the BSP  and I am getting random ghost notes playing

but I notice that the random and probability knobs are set to 50

if I turn  them to 0  then the ghost notes go away

I think this is a bug in the firmwear

cheers
kev

[Terrym]

Its a known problem kev



terrym

[turbo_kev]

Cheers
 Mr T

this is most likely tied up with the same issue

but I just made a little sequence  then turned all the steps of and I was again getting random notes
playing  until I turned the rand and prob knobs to 0

Hasta Leuago   boy o boy is my Spanish coming along good
only lived here 12 years  LOL

[sbDigisound]

My issue seems to be the only one where midi events are actually missing rather than experiencing additional notes.
Arturia support seem to have lost interest in this specific issue but are hopefully rewriting the firm ware to deal with ghost notes (amongst other things....)