issues with firmware update

[uncooked]

Is anyone having problems updating the firmware. Everytime I try it keeps telling me to turn the unit off and on but it doesn't update.

[uncooked]

I tried following the instructions in the firmware update FAQ but the Beatstep Pro isn't showing up in Audio Midi Set up.

[s-man]

Fresh out of the box, try to update.. Update via midi center, says completed with out error, BSP screen says ERR?

No function works.

Followed all instructions.

win 8.1

[Terrym]

I tried following the instructions in the firmware update FAQ but the Beatstep Pro isn't showing up in Audio Midi Set up.

Hi, if your on OS X  delete the bsp drivers audio midi setup make sure bsp is switched off plug it back in and try again


regards

terrym

[DBM]

On OSX after deleating the false devise is AMC and unplugging the device . When MCC asks you to turn off the device and the turn it on again .... I powered it back up holding down the three transport buttons forcing it in to upgrade mode . This worked .
Otherwise MMC ALWAYS said failed to open device on the reboot .