Keylab 49 pads problem

[blossom_liew]

Hi im also new here. I just bought and got my keylab 49 few days ago. I also do all the registering and plug in. all is goind well just my 16 Pads not sound at all....but when i press it ,it got blue light....all my key have sound but why my pad not sound? i contact my dealer they ask me to contact Arturia,what should i do now???

[Amalgamoth]

Maybe it's a matter of assigning the buttons to a sound via the Learn function?
I only have the smaller 25 version, but I can also imagine that those pads connect straightaway with Spark, probably not so with the synth plugins. Makes sense?

[ben arturia]

Hi blossom_liew,

I've create a new topic with your question. Please read carefully what the topic is about before posting.
It's hard to answer several people on a same topic

For your problem :
On the KeyLab 49 pad send on Midi Channel 10. Please configure your VST / DAW to receive on this channel.