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Author Topic: Cannot get Technical Support for Origin via site??  (Read 3453 times)

JavaLaurence

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Cannot get Technical Support for Origin via site??
« on: February 13, 2015, 09:51:54 am »
I just bought a second-hand Origin Desktop... and it has a malfunctioning Sequencer knob... so I wanted to ask a Tech Support question via the site, and the form doesn't even include the Origin in the list of products?

What I'd like to know is whether there's a list of Authorized Arturia Repair Centers... or even if such a concept exists? I don't fancy sending the unit for repair to France..
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Dav1d

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Re: Cannot get Technical Support for Origin via site??
« Reply #1 on: March 25, 2015, 05:45:54 pm »
Where are you located?
Here is the reference of the sequencer knob:
Bourns  PEC16-4020F-N0024

If you are not so far than France, we will be able exchange the knob.


 

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