December 09, 2024, 08:38:41 pm
Welcome, Guest. Please login or register
News:

Arturia Forums



Author Topic: Cannot install latest update on Mac.  (Read 3171 times)

supergirl36

  • Jr. Member
  • **
  • Posts: 79
  • Karma: 1
Cannot install latest update on Mac.
« on: October 28, 2014, 01:09:14 am »
Hello, I have the V-Collection. Yesterday, i was going through the available updates, and found four or five. Among them is the latest update for Mac of the Oberheim Sem V. I'm on Yosemite, and it won't let me install. In the last step of installing the dmg, It says something went wrong, etc. Thanks.

natallica

  • Apprentice
  • Apprentice
  • *
  • Posts: 17
  • Karma: 0
Re: Cannot install latest update on Mac.
« Reply #1 on: November 21, 2014, 11:06:48 pm »
I'm in the same boat.

Installer for 1.2.0 fails at the end.


Adrien

  • Sr. Member
  • Sr. Member
  • ****
  • Posts: 367
  • Karma: 9
Re: Cannot install latest update on Mac.
« Reply #2 on: November 27, 2014, 06:37:40 am »
Hello

Could you pleasesend us the log.

To see it, press Command + L when installing.

Also an update will soon be out that fixes yosemite issues related to elicenser installer.

Best
Adrien Courdavault
DSP & Software engineer
Arturia

ben arturia

  • Administrator
  • Hero Member
  • *****
  • Posts: 822
  • Karma: 31
Re: Cannot install latest update on Mac.
« Reply #3 on: November 27, 2014, 10:11:24 am »
Hi
This is a known bug we have on Yosemite.
Please read this article.
http://www.arturia.com/faq/vcollection/v-collection-3-does-not-load-in-yosemite-osx-10-10

If your are not able to run the Oberheim this is maybe because of elicenser. Please open the elicencer control center and perform maintenance task.
This should fix the issue.
.......testing.......

Adrien

  • Sr. Member
  • Sr. Member
  • ****
  • Posts: 367
  • Karma: 9
Re: Cannot install latest update on Mac.
« Reply #4 on: November 27, 2014, 10:59:58 am »
Hello

BTW, we will release updates soon that solve this Yosemite issue.

Best
Adrien Courdavault
DSP & Software engineer
Arturia

 

Carbonate design by Bloc
SMF 2.0.17 | SMF © 2019, Simple Machines