Spark2 Crash cubase elements 7

[vince26]

Hello,

I just installed spark 2 on my PC, and it crashes cubase elements 7. Does anybody have the same problem?
 use it with Spark creative drum machine controller.

Thanks,
Vincent

[Kosmology]

It's working in 7.5 for me, however there is a known issue where it crashes on exit in Cubase.

[ben arturia]

Hi Vince 26,
No problem on Element for me....
Please give us more info about your system.
If you have a crash please post crash file !

[vince26]

Hi Ben,

I work with a PC under windows 8.1 ( intel i5 à 3.4Ghz and 8Go RAM) and a soundcard Focusrite Scarlett 6i6.
I'm using cubase element is 7.0.7 (64bits) and the v1.1.2 firmware of Spark creative Drum machine.
For info I never have pb with precedent spark versions. The standalone version of spark 2 works fine.
I attached the message I have before crash. I don't know where to find the logfile of the crash...


Thanks in advance for your help.

Best Regards,
Vincent

[kickwizard]

It's working in 7.5 for me, however there is a known issue where it crashes on exit in Cubase.

problem signature:
  Problem Event Name:   BEX64
  Application Name:   Cubase7.5.exe
  Application Version:   7.5.10.152
  Application Timestamp:   52d741dd
  Fault Module Name:   ntdll.dll
  Fault Module Version:   6.1.7601.18247
  Fault Module Timestamp:   521eaf24
  Exception Offset:   00000000000cfd95
  Exception Code:   c000000d
  Exception Data:   0000000000000000
  OS Version:   6.1.7601.2.1.0.256.48
  Locale ID:   2057
  Additional Information 1:   a6c6
  Additional Information 2:   a6c6b3cc96bbb7756b88ab0e9c46f0f2
  Additional Information 3:   8f84
  Additional Information 4:   8f84a8ce223587053d11a1b56a3e6a48

I have the dump and the screen caps for this is it worth uploading  dump file or has it been solved

[kickwizard]

 I don't know where to find the logfile of the crash...

Should be in USERS My Documents/Steinberg/CrashDumps

[SoundQuant]

Hello,
I have the same problem. Cubase Elements 7.0 does not close correctly.
Here is the request.
In German: Ein Problem hat die richtige Ausführung dieses Programms verhindert. Schliessen sie das Programm
This problem is not a real crash, and it doesen´t create a CrashDump.
There were no problems with Spark VDM - it appears since Spark 2.

[Seiishu]

See here:
http://www.arturia.com/evolution/smf/index.php?topic=82238.msg111179#msg111179

It's a known problem, Arturia is already on it.

It's working in 7.5 for me, however there is a known issue where it crashes on exit in Cubase.

[vince26]

In my case, the crash happens when I try to load Spark in Cubase Elements. So I am not able to use it in cubase for the moment.

Vincent

[vince26]

Just for info,

The only workaround I found till now, is to keep Spark v1.7.2 in VST plugin and use  Spark v2 in standalone mode.
The 2.0.1 beta doesn't solve the pb.

Regards,
Vincent

[ben arturia]

Hi Vince26,

Does it happen with a new empty project ?
Could you please follow those steps :
- uninstall Spark 1.7.2 and Spark 2.0.1 from you computer
- go to c:/programData/ and remove completely Spark folder.
- reinstall 2.0.1 beta 2 here :
https://5.135.188.26/owncloud/public.php?service=files&t=b110ee18f1fc2ebc9dde14d0db3d44ca

[ben arturia]

Wrong link sorry....
Previous post updated.