I bought a "analog the factory" keyboard-controller over a month ago.
It has worked 2 times and since then i wrote everyday to the customer department,
Sometimes they replied, many many times they did not.
The few times they did reply, they were not able to fix the problem, so i thought they were going to replace it.
But they didn't .
Last mail, over two weeks ago, they asked proof of purchase, which i regularly sent to them
since then, NOTHING, SILENCE.
I ask myself, why such bad service? is this the way customers are treated at arturia?
I really would like to see if they answer to this, or simply delete this from the forum...
Settimio Di Castro Case 109209
