Hi there,
i own the arturia analog factory experience.
i bought it some time ago but didn't have the much time to use it.
but it worked.
i wanted to use it again, so some time ago i switched my operating system but couldn't get the elicenser to work.
i went to the account area of this website (because i remember setting up the license here) but i couldnt get it to work.
so i deleted the license from my account and tried to add it again.
this did not work and now i cannot add it anymore.
what do i have to do to use the softsynth again?
by the way: i have already filed two support tickets which did not get answered.
the thing is i cannot file a "real" user technical support ticket, since the system says i do not own a license.
