Origin Desktop-not triggering properly

[engineerjoel]

The Origin mis-triggers very badly or does not trigger at all....meaning some voices would play while others never played.   The speed to which I played did not alter the mistriggering.  

Also, if you played the samed note several times in a row, all the voices would be used up and then no more voices would play.

I scrolled through several patches to see if this problem was patch-related, but the mistriggering was evident on any patch.

[Sean W]

Hello,

this is absolutely not the normal behavior of Origin.

Please make sure the firmware is up-to-date in the Home / Setting / System 1 page (current version is 1.3.5).

What keyboard are you using to control the Origin Desktop? Is it sending any other data to the Origin?
Are you controlling the Origin through a computer via USB? If so, please make sure that you do not have a USB/MIDI loop.

Please contact Arturia US directly or through your Rep to find out why you are experiencing such issues.

Arturia US

[engineerjoel]

@Sean... Thanks for the speedy reply.

I used 3 different keyboards to control the Origin:  Yamaha KX-88; Yamaha S80; and Roland D-50. 

Each keyboard's MIDI OUT was connected directly into the MIDI IN of the Origin (No use of the USB connection)  No external computer was involved; No additional pedals such Sustain or Volume were connected to the keyboards.   

Sorry, My bad...I was not aware that the Firmware and/or software rev's may have been out-dated.  I will take the time to fully-update the unit and report back.  

I really did like the unit...very easy to tweek sounds. The unit had solid feel about it.  All knobs felt really tight-and-smooth.  Very professional produced and intuitive unit....oh, and did I mention that it sounded awesome?  Can't wait to demo the Origin Keyboard version.