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Author Topic: >:( ANTOINE, REPLY TO MY MESSAGES. IT'S BEEN 2 MONTHS!!!!  (Read 1669 times)

iaredroid

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I sent you two different support inquiries over the past 2 months, asking the same thing: please give me a new activation code since my old one got lost when my whole hard drive crashed and I lost everything that was on it.

Still no answer from you about my cases. I am deeply dissapointed with 
the way you handle my needs as a paying customer, in need of a simple 
license key for my software. I have now not been able to use my synth 
for two full months. Absolutely worthless. If this goes on much further, I'll have to switch to another software synth, one is reliable and has a customer service that is actually 
interested in the basic task in offering service to it's customers. 
I'm a working musician and I need my gear operational. Now.

Please get back to me asap.

Antoine

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  • Posts: 1.087
  • Karma: 38
Re: >:( ANTOINE, REPLY TO MY MESSAGES. IT'S BEEN 2 MONTHS!!!!
« Reply #1 on: June 07, 2010, 12:14:15 pm »
Hi,
I just processed your case. I must publicly admit this one was rather old and should have been processed for long. Please accept all apologies for this delayed treatment.  :-\
ex-Arturian

 

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