Jupiter crashes logic

[artb]

Hi,

After many mails I send to arturia still no answer.
When I go thru the presets in jupiter it crashes logic all the time.
It's f**ing annoying and I want to solve this problem.
Anyone has the same problem like I do?
Sorry arturia. But the support is terrible.

grtz
Bart
Belgium

[Antoine]

After many mails I send to arturia still no answer.

 
We have had long correspondence, last mail I sent you was the 3rd of March 2009. No reply from you, I deduced problem was solved. Wasn't it the case?

[artb]

After many mails I send to arturia still no answer.

 
We have had long correspondence, last mail I sent you was the 3rd of March 2009. No reply from you, I deduced problem was solved. Wasn't it the case?

Hi antoine,

I send you an email the 19th of may.
I recently bought a new mac pro quad core with 8GB of ram.
Still the same problem with the jupiter 8. It still crashes logic when I go thru the presets of the jupiter.
In my last mail a few months ago I asked you if I it's possible that I send back this jupiter and you send me another jupiter.
But you didn't answers my question.
So how can we solve this?
Jupiter has passed the AU validation test but still crashes logic al the time
Best Regards

 

[artb]

Hi antoine,

It looks like in stand alone mode it works fine.
But in logic not.

[artb]

hi antoine,


no reply from you? Jupiter still crashes logic

grtz
bart

[James Sharpe]

Im having the same problem, when i flick through the presets ive created it crashes logic, also a lot of the time it crashes when i try to save a patch ive created

my spec-

logic 8

2.66 intel dual core

5gb ram

[Tuf]

Im having the same problem, when i flick through the presets ive created it crashes logic, also a lot of the time it crashes when i try to save a patch ive created

Same deal here.  Just bought JP8V and it crashes in Logic and in stand alone mode.  Seems like clicking the 6th to 7th preset does it for me everytime:

Process:         Jupiter-8V [1222]
Path:            /Applications/Arturia Jupiter-8V/Jupiter-8V.app/Contents/MacOS/Jupiter-8V
Identifier:      com.arturia.jupiter8v.Standalone
Version:         (1.1.1)
Code Type:       X86 (Native)
Parent Process:  launchd [153]

Interval Since Last Report:          254 sec
Crashes Since Last Report:           1
Per-App Interval Since Last Report:  165 sec
Per-App Crashes Since Last Report:   1

Date/Time:       2009-07-06 03:50:43.535 -0400
OS Version:      Mac OS X 10.5.7 (9J61)
Report Version:  6
Anonymous UUID:  5E0256DD-FF14-4576-A0D9-E5883E3EF55C

Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008
Crashed Thread:  5

Thread 0:
0   ...rturia.jupiter8v.Standalone   0x000349d5 JupiterParameters::LoadProgramCache(int, juce_Jupiter8V::InputStream*, int) + 229
1   ...rturia.jupiter8v.Standalone   0x00012c07 JupiterAudioFilter::LoadProgramPreset(int, juce_Jupiter8V::InputStream*) + 211
2   ...rturia.jupiter8v.Standalone   0x000133c5 JupiterAudioFilter::PresetLowerChunk::Load(juce_Jupiter8V::InputStream*) + 35
3   ...rturia.jupiter8v.Standalone   0x0005f71b ArturiaPreset::loadFromFile(ArturiaPresetChunkInterface*) + 1271
4   ...rturia.jupiter8v.Standalone   0x0005f7d5 ArturiaPreset::LoadChunk(ArturiaPresetChunkInterface*) + 25
5   ...rturia.jupiter8v.Standalone   0x00004eea ArturiaPresetFilterManager::LoadPreset(ArturiaPreset*) + 38
6   ...rturia.jupiter8v.Standalone   0x00004cce ArturiaPresetFilterManager::SetCurrentPreset(ArturiaPreset*, bool) + 100
7   ...rturia.jupiter8v.Standalone   0x00008a38 JupiterMultiFilterManager::SetCurrentPreset(ArturiaPreset*, bool) + 252
8   ...rturia.jupiter8v.Standalone   0x00004fcc ArturiaPresetFilterManager::recallPresetFromSlot(int) + 82
9   ...rturia.jupiter8v.Standalone   0x0004b7ba JupiterControlPanel::buttonClicked(juce_Jupiter8V::Button*) + 3098
10  ...rturia.jupiter8v.Standalone   0x0009e51d juce_Jupiter8V::Button::sendClickMessage(juce_Jupiter8V::ModifierKeys const&) + 189
11  ...rturia.jupiter8v.Standalone   0x000bc7b3 juce_Jupiter8V::Component::internalMouseUp(int, int, int, long long) + 531
12  ...rturia.jupiter8v.Standalone   0x000dfb95 juce_Jupiter8V::ComponentPeer::handleMouseUp(int, int, int, long long) + 539
13  ...rturia.jupiter8v.Standalone   0x00168085 juce_Jupiter8V::HIViewComponentPeer::handleMouseEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 805
14  ...rturia.jupiter8v.Standalone   0x0016863c juce_Jupiter8V::HIViewComponentPeer::handleWindowEventForPeer(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 246
15  ...rturia.jupiter8v.Standalone   0x001686b5 juce_Jupiter8V::HIViewComponentPeer::handleWindowEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 65
16  com.apple.HIToolbox              0x965a011d DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
17  com.apple.HIToolbox              0x9659f55b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
18  com.apple.HIToolbox              0x965bbeac SendEventToEventTarget + 52
19  com.apple.HIToolbox              0x965ce088 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1208
20  com.apple.HIToolbox              0x965a04d6 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2134
21  com.apple.HIToolbox              0x9659f55b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
22  com.apple.HIToolbox              0x965bbeac SendEventToEventTarget + 52
23  ...rturia.jupiter8v.Standalone   0x00163aff juce_Jupiter8V::juce_dispatchNextMessageOnSystemQueue(bool) + 149
24  ...rturia.jupiter8v.Standalone   0x0009bf71 juce_Jupiter8V::MessageManager::dispatchNextMessage(bool, bool*) + 75
25  ...rturia.jupiter8v.Standalone   0x0009c10a juce_Jupiter8V::MessageManager::runDispatchLoop() + 34
26  ...rturia.jupiter8v.Standalone   0x00091d4d juce_Jupiter8V::JUCEApplication::main(juce_Jupiter8V::String&, juce_Jupiter8V::JUCEApplication*) + 627
27  ...rturia.jupiter8v.Standalone   0x00091ef5 juce_Jupiter8V::JUCEApplication::main(int, char**, juce_Jupiter8V::JUCEApplication*) + 125
28  ...rturia.jupiter8v.Standalone   0x0002c7ce main + 76
29  ...rturia.jupiter8v.Standalone   0x000027c0 _start + 210
30  ...rturia.jupiter8v.Standalone   0x000026ed start + 41

[WaveTable]

Same issue here, intermittent crashes when changing presets. Sometimes it works fine, usually it crashes logic.

For me the crashes have all occurred when I changed the preset using the preset drop down menu at the top of the compact Jupiter-8V screen. It is stable if I change presets in Presets Tab in the expanded window version.

Issue occurs in Logic Pro 8.0.1, Logic Pro 8.0.2 and Logic Pro 9.0.0.

iMac 2.66GHz Intel Core 2 Duo, 4 GB RAM; Motu 828mkII; Mackie Control Universal; Logic Pro 9

[deerwolf]

I have noticed this problem with other arturia plugs as well, e.g. really bad with analog factory. Stability is not something I think that arturia has worked out yet, I've always had issues.

[spon]

Logic 9.0.2 Mac pro
Hi
using arturia jv 8 mk2 ( changing presets on plugin gui )crashes logic everytime
please tell me how to fix this, is it because I still have v1 installed.Unusable at present.
please help

Tim

[Kye]

Hi,

I thought I'd leave a reply here just in case any of you have sorted this problem. I'm also suffering with crashes in Logic caused by Arturia software, Jupiter, Analog Lab and Mg Modular seem to be the worst offenders.

If anyone has got it sorted would you reply to this thread if possible?

Thanks