Dont mean to be a jerk, but if you realy work for Arturia or own Arturia, or whatever, I would march into your factory, grab me a working unit, ship it to me , appologise profusely for selling me 2 bad units and to make up for the hard time throw in a free copy of your most famous plugins, in the shiping include return papers for the broken unit,which I will then mail back to you. I own a Jewelery store in Las Vegas, and I provide a lifetime gurantee on the manufacture of my product,and return or repair at my expense. I have had approximately 7 returns in 16 years. I stand behind my name 100 percent because that is how I do business. I refuse to make illegitamate money or pass bad product just cause I would like the money. Shure it is hard sometimes, but I have Integrity and a belief that what seperates me from most humans is I tell the truth, live the truth, and will die on my own terms under my own conditions, with a life lived as honest as possible. I would be embarased to have sold a broken product to the same person twice. I would give them the product for free and then throw in gifts while all the while telling them this is not normal, should never have happend and as the boss i will fix the situation because the buck stops here. My first unit lasted 8 hours this one 6 months, that just is not cool. I feel like I am to blame for wanting an Arturia product, sorta like blameing the rape victim for looking to good!! This is not my fault. I paid cash up front years before the unit shiped, and have been punished ever since, yet no strong company talk as in how did we do this and how are we gonna fix this.
