Dear Arturia and fellow frustrated users
Yesterday I bought AF2.0 as I had been impressed with the reviews and demos, I bought it from Digital Village in the UK. The spec that I saw said it required a spare USB to authorise it. No problem I thought.
When I get it home I open it to find there is no USB dongle but that it uses an e-Licenser. Not knowing what an e-Licenser was I spoke to tech support who told me that I need to *simply* go online to register and authorise AF2.0 with some sort of e-dongle from synchrosoft.
Can I just take this moment to politely point out to Arturia that the MAJORITY of studio owners keep their studio PC's and MAC's completely isolated from the internet. I personally have my studio in a seperate building from my house, there is no wired or indeed wireless connection to my studio for very good security reasons. Any software or programs I need for the studio I download in my house, thoroughly "clean" and test, then take it down to the studio on a seperate drive. This is what many pro and nonpro studios do to keep their systems in top condition and free from contaniments.
So, the upshot is, I have no way of authorising and therefore, using AF2.0.
Arturia, I am not impressed by you protection method, it seems to be at complete odds with most studios. The most annoying factor in all this is that customers are not told of this method of authorising in any of the reviews, write-ups or sites offering the product for sale - or even on the box itself - This is very poor.
Yours Extremely annoyed and disappointed
Lee
