Analog Factory Dongle losing connection

[scottroewe]

Hello,

I have a client whose Analog Factory Dongle is no longer working. Is there a way to update the firmware in the dongle?

':('

Scott

':wink:'

[umbriel rising]

go to synchrosoft's website and download the latest driver

although if the dongle is broken it won't help any.

Steinberg will replace broken synchrosoft dongles for Cubase and Wavelab etc if you send the dongle to the authorized distributor for your country and they send you a new one (although they refuse to replace lost or stolen dongles).

 Don't know if Arturia offer such a policy...