Factory presets are not recognized as "factory"

[ctheory]

Hi,

There's a problem with Analog Lab 1.1.0 on my Mac. I dont know if i'm alone with this, but all of my 5000 presets are recognized as "user" (the little circles under the factory column are all empty).

This makes me able to delete them which is not supposed to.

Can you solve this please?

Thanks.

[jasordo]

The Windows version has the same problem. I add two screenshots about it.

The problem is that there are 233 FACTORY presets that appear as if they were USER presets. As you can see in the "FACTORY PRESETS" screenshot, there are 5000 entries in the SOUND section but, for example, the first sound in the list (Abbyss02) is not marked as FACTORY sound. In the second screenshot "USER PRESETS" you can see that 233 presets are marked as USER presets, when they are FACTORY presets actuallly, so they are not write protected.

It seems to be a software bug.

[Jerome Arturia]

jasordo, ctheory:

Can you let me know what is your OS? Does the issue occur in standalone mode, under your DAW, both of them?
If the problem occur under your DAW, can you let me know which DAW and DAW version are you running?

[jasordo]

jasordo, ctheory:

Can you let me know what is your OS? Does the issue occur in standalone mode, under your DAW, both of them?
If the problem occur under your DAW, can you let me know which DAW and DAW version are you running?

It occurs in both modes, standalone and under DAW. My OS is Windows 7, and my DAW is FL Studio 11.

[Padawan]

jasordo:
1) Go to this folder and delete Labo2.db: C:\ProgramData\Arturia\Analog Lab\
2) Go to this folder and delete Labo2.db: C:\ProgramData\Arturia\Analog Lab\dbsrc\
3) Uninstall Analog Lab
4) Download Analog Lab from this link and reinstall it:
http://www.arturia.com/downloads/AnalogLab/version/Analog_Lab_1_1.exe
5) Let me know how it works

ctheory:
1) Go to this folder and delete Labo2.db: /Library/Arturia/Analog Lab
2) Go to this folder and delete Labo.db: /Library/Arturia/Analog Lab
3) Uninstall Analog Lab by deleting those files:
/Library/Arturia/<instrument>
/Library/Audio/Plug-Ins/VST/<instrument>.vst
/Library/Audio/Plug-Ins/VST3/<instrument>.vst3
/Library/Audio/Plug-Ins/Components/<instrument>.component
/Library/Application Support/Digidesign/Plug-Ins/<instrument>.dpm
/Application/Arturia/<instrument>.app
/Application/Arturia/<instrument> MIDI control Center.app
4) Download Analog Lab from this link and reinstall it:
http://www.arturia.com/downloads/AnalogLab/version/Analog_Lab_1_1.dmg
5) Let me know how it works