Severe loss in volume and now the volume pot is scratchy/noisy.

[wacopacco]

Plugged in the brute tonight and my volume wasn't anywhere near it usually is, and the volume pot couldn't be touched without getting a ton of noise from it. I find it odd because it was literally working fine just minutes before, then something changed.
If this is a common thing that has a common fix I can get down with that and hopefully figure out what the problem is, I've had many pots go bad on me but never on a brand new instrument like this one.
Would really like some help troubleshooting or figuring out what I can do to get this fixed/covered. I've had the MicroBrute for literally just over 2 weeks.

[wacopacco]

https://www.facebook.com/photo.php?v=10153674425605015&set=o.593333194060134&type=2&theater

This is what it's doing, there's also a smell of burning plastic coming from the MV area (turned it off and unplugged it because of this), it's also warm to the touch.

[wacopacco]

Anyone? I'm sending it back to the place I bought it from (sweetwater) and hopeful the replacement will get me back to enjoying this synth. Been using a microkorg in it's absence and it's painful...

[Bruno@arturia]

I can see the video, but anyway if it smells like burnt, you obviously need to send it back.

[wacopacco]

I can see the video, but anyway if it smells like burnt, you obviously need to send it back.

I sent it back to sweetwater, they are sending me another one.