November 24, 2024, 11:34:20 am
Welcome, Guest. Please login or register
News:

Arturia Forums



Author Topic: V-Collection 3 Download version - No download info emailed to buyer  (Read 2300 times)

bartoff

  • Newbie
  • *
  • Posts: 1
  • Karma: 0

I purchased the V-Collection 3 download version. I was not given the option to download at the time of purchase, nor have I received an email with links, authorization, or registration codes. My receipt number is: 1466-3758-7814-9286.

I checked my JUNK mail folder but there were no authorization or registration codes, links, etc. there either.

I see from the forums I’m not the only one to have this problem. I have emailed everyone and everything on the Arturia Contact page, but I haven't heard from anyone. I also emailed: sales-inquiry@arturia.com.

So far no response. Does anyone now the specific person and department to contact to resolve this?

Dav1d

  • Moderator
  • Hero Member
  • *****
  • Posts: 624
  • Karma: 48
Re: V-Collection 3 Download version - No download info emailed to buyer
« Reply #1 on: August 21, 2013, 01:44:18 pm »
Is it the correct email:
==> bartoff1@msn.com

Sales-Inquiry needs the order number usually this number is 5 or 6 characters long.

 :)

 

Carbonate design by Bloc
SMF 2.0.17 | SMF © 2019, Simple Machines