FX pad not working

[rococonut]

Hey all,

Just got my sparkle - using in standalone mode with a Mac i5 with 4gb ram. Everything seems to be working fine, I can control the fx pad in the software using the mouse but the hardware doesn't seem to be working... any ideas?

Regards

Rory

[jdemea]

Hey all,

Just got my sparkle - using in standalone mode with a Mac i5 with 4gb ram. Everything seems to be working fine, I can control the fx pad in the software using the mouse but the hardware doesn't seem to be working... any ideas?

Regards

Rory

You arent the only one!! Been waiting on this to get FIXED for months!!!

[Toby@arturia]

Hey,

does the rest of the hardware work as expected? Could you attach a screenshot of your Audio and MIDI settings panel.

Thanks,

Toby