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eLicenser protection system
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customer service???
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Topic: customer service??? (Read 4284 times)
Arrakis
Apprentice
Apprentice
Posts: 6
Karma: 0
customer service???
«
on:
March 17, 2014, 12:41:25 am »
Why is Arturia's customer service so appallingly bad? Or should I say non existent.
The only way customers have to attempt contact is a support ticket which seems to get ignored. If youy click on the ticket it takes you to a page thats says - Not Found
The requested URL /fogbugz/default.php was not found on this server.
I paid good money for this software. I expect it to work. Instead I get some ridiculously cumbersome registration/authorisation system that doesnt even work!!
WTF!!
Fix this or refund me now.
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Jerome Arturia
Administrator
Full Member
Posts: 174
Karma: 0
Re: customer service???
«
Reply #1 on:
March 19, 2014, 09:08:41 am »
Dear Arrakis,
Could you let me know what's your case number and your order number please?
Best regards,
Jerome
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Arturia Forums
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eLicenser protection system
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Howto's and tips
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customer service???