Analog Lab - Purchased, but Not received

[ftech]

And I have just received my serial
Purchased on the weekend, get serial Monday morning......seems reasonable to me!
Thanks Arturia 

So you didn't get the empty email then? You're able to do the download? If you did, what's the download size? Thanks.

Yeah, I did get the empty email, but another mail arrived a while later with the codes.
Downloading now and file size is just under 400mb.

[aaron aardvark]

I was able to order OK now.  Got an "Order Process" confirmation in minutes using a VISA card.  Will be interesting to see how long it takes to get an e-mail so I can download the product.

[Dav1d]

The cross grade Offer to Analog Lab has been a real success, however a fraction of our users could not complete the process.

We are deeply sorry for the temporary inconvenience caused.

We are currently working on solving these buggy situations.

The problem is in fact related to activations codes, please try the "Get a New Activation Code" process later today or tomorrow.

[vic_france]

Yep, my codes arrived this morning.
All installed and authorized now

[flonky]

Still no code e-mail, for 3 days nothing heard...

[Autumnist]

My issue was solved today, thanks to Jerome from sales, he had to backtrack my payment i suppose...happy now, just  browsed presets quickly .... SEM module is great. For 24 euro after discount, it is a steal...

[gruuv]

same here         Analog Lab is now up and running!
Got an email from Jerome who has fixed the issue and sent me the codes.
Thanks Jerome!!

[matbard]

Sent an email to the tech support, no reply yet...

[jackn2mpu]

Sent an email to the tech support, no reply yet...

Shouldn't have to go through tech support for a routine web purchase. Methinks Arturia didn't think this one through.

[dhocks]

bought on sunday, still no e-mail from Arturia..
 

[metatron13]

I also received the blank authorization email for this one! I hope to be able to use it soon!
Love Arturia though - trying to be patient!

[jackn2mpu]

Got the email and thought that hey this is neat considering how I like the Mg Modular, Mini and CS80 emulations work and sound. Also that it gives one a taste of what the other emulations sound like. Then I read the tales of woe here and to tell the truth I think I'm going to bypass this one. Lots of hassle that shouldn't one shouldn't have to go through for something that is $19 US.

This is about as bad as the current situation with ilok and their new software.

[dhocks]

Finally got the mail! everything is up and running now!
Thanks!
 

[metatron13]

I got my email this morning too - It's all good!!!

Thanks Arturia!!!

[sparks]

22 hours since I ordered, nothing except an "Order Process" email...

My bad, it was in the spam folder