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Author Topic: Arturia Software Centre Error message 0XC000012F  (Read 996 times)

Tech-dance

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Arturia Software Centre Error message 0XC000012F
« on: May 21, 2023, 04:28:38 pm »
ERROR MESSAGE WHEN USING THE ARTURIA SOFTWARE CENTRE I.E. 0XC000012F
I am experiencing an issue with the Arturia Software Centre in that when running it I am getting the following error message in the latest version of Windows 10 Pro. This is happening when I launch the ASC and when I load Arturia plugins in Cubase 12:

 "C:WINDOWS\System32\wbem\wbemprox.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installion media or contact your system administrator or the software vendor for support (Arturia). Error status: 0xc000012f"

Apart from being annoying it does not appear to be properly activating the software possibly because of this error.

I have  tried re-registering the .dll fill in command prompt to no avail. This is a clean install of Windows 10 Pro (Yesterday I had no choice but to Reset my PC losing all my settings).

Is anyone else getting the same issue? How did you solve it?

LBH

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Re: Arturia Software Centre Error message 0XC000012F
« Reply #1 on: May 21, 2023, 05:14:16 pm »
Hello,

I don't know of such an issue with ASC.

Have you tried to reinstall ASC?

I have  tried re-registering the .dll fill in command prompt to no avail.
When you did this, then did you choose to run the prompt as administrator, even if you allready was logged in on a administratior account? If not, then try that.
(This video i just found in a quick search might help: https://www.youtube.com/watch?v=s32AAZaTgcs )

Have you also run a sfc /scannow also as administrator as above?

If nothing of this work, then i suggest you contact Arturia support through your Arturia account. But to me it look like an issue on your system.

Good luck.
« Last Edit: May 21, 2023, 05:24:23 pm by LBH »

Tech-dance

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Re: Arturia Software Centre Error message 0XC000012F
« Reply #2 on: May 21, 2023, 07:16:13 pm »
I agree it is likely to be something relating to my system. I was just reaching out!

I've never found System File Checker to be much use. For me it is all about DISM. And if that fails...

Tech-dance

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Re: Arturia Software Centre Error message 0XC000012F
« Reply #3 on: May 21, 2023, 10:15:21 pm »
Update: I have fixed the error message and have subsequently been able to properly activate the software. I did this by first running DISM /Online /Cleanup-Image /RestoreHealth in Command Prompt (in Admin mode) and then followed by SFC /scannow (also in Admin mode).

Happy days  :)

Tech-dance

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Re: Arturia Software Centre Error message 0XC000012F
« Reply #4 on: May 21, 2023, 10:15:52 pm »
Oh and then uninstalled/reinstalled ASC

LBH

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Re: Arturia Software Centre Error message 0XC000012F
« Reply #5 on: May 22, 2023, 12:11:04 am »
Good

 

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