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Author Topic: one key is slightly higher than the others. defect or not?  (Read 904 times)

Sergey1975

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Hello! Yesterday I bought a midi keyboard arturia minilab 3 and at home I noticed that one key (E) is slightly higher than the rest by about 1mm. This is a cause for concern, how are you with this? Or exchange for another in the store? Thank you!

Priyanshu

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Re: one key is slightly higher than the others. defect or not?
« Reply #1 on: May 12, 2023, 10:12:00 am »
Mine also has one key slightly higher. Functionally it's fine, I don't notice it while playing, but if it triggers your OCD you can try replacing it.

I should mention, Arturia controllers are said to have superior keys than others, so maybe the tolerances are such way with all mainstream mass produced controllers, that or us two are the only unlucky ones  ;D

Priyanshu

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Re: one key is slightly higher than the others. defect or not?
« Reply #2 on: May 12, 2023, 10:14:43 am »
On other note, is the main encoder (the stepped knob) on your controller completely rigid like other knobs or has a slight wobble? Mine has, and when I contacted support they said it's fine.

Sergey1975

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Re: one key is slightly higher than the others. defect or not?
« Reply #3 on: May 12, 2023, 07:11:02 pm »
I'm the same as you, don't worry)

 

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