ello Jan Juno.
The behaviours you are describing are not normal at all and can most likely be solved.
I don't think I've seen these behaviour arising from the beta test group.
1- Have you raised a support ticket?
If not, please do it, Leo will help you sort this out.
Don't forget to send him a precise description of your setup to ease the troubleshoot process.
Best
Edouard
Hi Edouardt,
thank you for reaching out, took some time. But i am sorry you are too late. I will sell the KSP and the BSP since i am heavily disappointed in both of the products. The late reach out shows another point of why i will leave Arturia hardware products. I would recommend reading some of my post here in this thread also on my profile. You will see some good intensions and trys of mine to reach out to you as a customer. My recommondation would be to listen closely what you users are needing, not what they "want" to need. If crucial things aren`t working the product isn`t fun anymore, if it goes bad it will be hated. The KSP is lacking of stable software i would describe it as early beta. I paid a lot of bugs to be part of a "beta group" at least thats how i see it.
Like i mentioned early in this post, i loved the vision of the products but the execution lacks, i know it is hard to develop a product ready to market but at least you should deliver what you promise. I came here to post something else today, but i saw your post so i took some time to write the above. This is what i wanted to post: Now i want to save a Scene and track 4 but it isn`t saving what i want to, its always saving pattern 1. Even a reset won`t help. You see... promise?
