Pigments crashes Ableton.

[JD1101]

Pigments is crashing Ableton anytime it's removed from a track, or a track that has Pigments on it is removed.

This is making Pigments unusable. Please fix.

Pigments: 2.0.1.837
Mac: 10.14.6
Ableton 10.1.14

[LBH]

It does'nt happen on Windows 10, when i test in my Live 10 Lite. Perhaps it's OS related somehow. Or a local error.

Have you in example tried to reinstall Pigments?

[JD1101]

Hello,

Thanks for your reply, I didn't see your message until I logged back into the site because notifications weren't set.


To those who run this forum, it would be a good idea to automatically subscribe a user to threads they create. If a user takes the time to write a post, they're likely going to want to see replies. And those who take the time to reply will want their posts seen.

Getting back to the topic, yes, I did uninstall/reinstall today, and it's behaving the same way as described in the original post.

[JD1101]

Just reinstalled Ableton 10.1.14_64 as well and am experiencing the same issues.

[LBH]

Which plug-ins do you use? Which have you tried? Does all plugin formats crash?
Does the standalone version of Pigments crash?

[JD1101]

Hi LBH,

I'm using the VST3 version. I haven't tried the others.

[JD1101]

Hi again LBH,

What is the best way to install the "VST" (not VST 3 version which I'm currently running). I don't see an option to install that in the Arturia Software Center.

Thanks -

[JD1101]

Nevermind the last post. I redownloaded the installers without using Arturia Software Center, and it looks like I can select the VST2 version that way. I will give it a try.

It would be nice to have the ability to handle this in the ASC.

[JD1101]

Just tried it with the VST2 variation, and all seems to be good!

I think the VST3 version has some issues. I noticed that the patches switch faster with the VST2 version as well.

Cheers -

[LBH]

Hi JD1101,

We can conclude, that you have an issue of some kind, when using the VST3 plugin in Ableton Live 10 on your OS. You can contact Arturia support about this.

I think the VST3 version has some issues. I noticed that the patches switch faster with the VST2 version as well.

Yes. I can tell that's confirmed by Arturia. They have said they will work on this load time difference in a thread in the Pigments technical forum.

[JD1101]

Ok, I'll get in touch when I can.

Thanks, LBH.

[LBH]

And thanks to you JD1101.

Cheers

[fgonza14]

This issue is ongoing for me and yes, it is so annoying. To delete a track containing Pigments, you first need to freeze it. I can only delete it when the track is frozen. I'm currently running OS Catalina and Live 10.1.3 Suite.