WHITE SCREEN and CRASH

[Jamylogan]

when i run pigments in my DAW cubase artist , the VST actually work, i can play notes on my keyboard BUT, the display screen of the VST is totally WHITE and bugged , when i want to quit, the DAW crash ...........

HELP please (this is not the CPU i have a very good computer) ( i have GEforce Nvidia drivers uptated proprely ..)

(Sorry for my bad english i am french)

[LBH]

Hi and welcome to Arturia forums.

Have you checked, if you for some reason have duplicates of files?

Which DAW and which OS version do you use?

Are your DAW and plugin fully updated?

Are you sure you use your updated GEforce graphics, and not another that's not updated? How is your settings?

[Jamylogan]

Thank you for helping me.

So, Have you checked, if you for some reason have duplicates of files?

Here the report of Ccleaner to duplicates (dont know which ones of duplicates i have to delete honestly) :

RtlUpd64.exe   C:\eSupport\eDriver\Software\Audio\Realtek\Audio(Nahimic MIC Effect)\6.0.1.8098\4387\WIN64   1,72 Mo   23/03/2017 06:50:26
RtlUpd64.exe   C:\Program Files (x86)\Realtek\Audio\Drivers   1,72 Mo   23/03/2017 06:50:26

NvTelemetry.dll   C:\eSupport\eDriver\Software\Graphic\NVIDIA\Graphic\22.21.13.8223\4657\NVI2   1,20 Mo   03/05/2017 05:19:18
NvTelemetry.dll   C:\eSupport\eDriver\Software\Graphic\NVIDIA\Graphic\22.21.13.8223\4657\NvTelemetry   1,20 Mo   03/05/2017 05:19:18

rt640x64.inf   C:\eSupport\eDriver\Software\LAN\Realtek\LAN\10.10.714.2016\3952\WIN10\64   1,76 Mo   22/08/2016 18:12:05
rt640x64.inf   C:\Program Files (x86)\Realtek\NICDRV_8169\WIN10   1,76 Mo   22/08/2016 18:12:05

APC.dll   C:\Program Files\Ample Sound   8,82 Mo   29/12/2017 15:37:48
APC.dll   C:\Program Files\Steinberg\VSTPlugins   8,82 Mo   29/12/2017 15:37:48

APCx86.dll   C:\Program Files\Ample Sound   7,97 Mo   29/12/2017 15:39:36
APCx86.dll   C:\Program Files\Steinberg\VSTPlugins   7,97 Mo   29/12/2017 15:39:36

iZVinyl.dll   C:\Program Files\Common Files\Avid\Audio\Plug-Ins\iZVinylAAXHook.aaxplugin\Contents\x64   18,7 Mo   10/02/2016 20:55:54
iZVinyl.dll   C:\Program Files\Common Files\VST3\iZotope   18,7 Mo   10/02/2016 20:55:54
iZVinyl.dll   C:\Program Files\Steinberg\VSTPlugins   18,7 Mo   10/02/2016 20:55:54

Kontakt.aaxplugin   C:\Program Files\Common Files\Avid\Audio\Plug-Ins\Kontakt.aaxplugin\Contents\Win32   58,0 Mo   24/05/2019 16:41:12
Kontakt.aaxplugin   C:\Program Files (x86)\Common Files\Avid\Audio\Plug-Ins\Kontakt.aaxplugin\Contents\Win32   58,0 Mo   24/05/2019 16:41:12

Kontakt.aaxplugin   C:\Program Files\Common Files\Avid\Audio\Plug-Ins\Kontakt.aaxplugin\Contents\x64   64,3 Mo   24/05/2019 16:46:38
Kontakt.aaxplugin   C:\Program Files (x86)\Common Files\Avid\Audio\Plug-Ins\Kontakt.aaxplugin\Contents\x64   64,3 Mo   24/05/2019 16:46:38

Reaktor 6.aaxplugin   C:\Program Files\Common Files\Avid\Audio\Plug-Ins\Reaktor 6.aaxplugin\Contents\Win32   47,8 Mo   27/05/2019 09:40:52
Reaktor 6.aaxplugin   C:\Program Files (x86)\Common Files\Avid\Audio\Plug-Ins\Reaktor 6.aaxplugin\Contents\Win32   47,8 Mo   27/05/2019 09:40:52

Reaktor 6.aaxplugin   C:\Program Files\Common Files\Avid\Audio\Plug-Ins\Reaktor 6.aaxplugin\Contents\x64   54,5 Mo   27/05/2019 09:48:50
Reaktor 6.aaxplugin   C:\Program Files (x86)\Common Files\Avid\Audio\Plug-Ins\Reaktor 6.aaxplugin\Contents\x64   54,5 Mo   27/05/2019 09:48:50

Padshop.srf   C:\Program Files\Common Files\Avid\Audio\Plug-Ins\Steinberg\Padshop.aaxplugin\Contents\Resources   5,39 Mo   25/09/2019 08:50:16
Padshop.srf   C:\Program Files\Common Files\VST3\Steinberg\Padshop   5,39 Mo   25/09/2019 08:50:16
Padshop.srf   C:\Program Files\Steinberg\VSTPlugins\Padshop   5,39 Mo   25/09/2019 08:50:16

Retrologue.srf   C:\Program Files\Common Files\Avid\Audio\Plug-Ins\Steinberg\Retrologue.aaxplugin\Contents\Resources   6,16 Mo   03/12/2018 11:54:58
Retrologue.srf   C:\Program Files\Common Files\VST3\Steinberg\Retrologue   6,16 Mo   03/12/2018 11:54:58
Retrologue.srf   C:\Program Files\Steinberg\VSTPlugins\Retrologue   6,16 Mo   03/12/2018 11:54:58

IntegratedOffice.exe   C:\Program Files\Common Files\microsoft shared\ClickToRun   4,20 Mo   28/11/2019 13:13:38
IntegratedOffice.exe   C:\Program Files\Microsoft Office 15\ClientX64   4,20 Mo   28/11/2019 13:13:38

libcrypto-1_1-x64.dll   C:\Program Files\Microsoft Office\root\Office16\ODBC Drivers\Salesforce\lib\LibCurl64.DllA\OpenSSL64.DllA   2,49 Mo   03/08/2019 08:09:46
libcrypto-1_1-x64.dll   C:\Program Files\Microsoft Office\root\Office16\ODBC Drivers\Salesforce\lib\OpenSSL64.DllA   2,49 Mo   03/08/2019 08:09:46

NvProfileUpdaterPlugin.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.Driver.{2B33917D-3570-47BF-B98F-50982503C5B0}   2,07 Mo   08/12/2019 21:28:08
NvProfileUpdaterPlugin.dll   C:\Program Files\NVIDIA Corporation\NvProfileUpdater   2,07 Mo   08/12/2019 21:28:08

GRB_1_x86.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\07022E82A068   12,1 Mo   07/11/2019 02:29:22
GRB_1_x86.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\07022E82A068   12,1 Mo   07/11/2019 02:29:22

APEX_ParticlesCHECKED_x86.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\4F8D3BB436C7   6,17 Mo   07/11/2019 02:29:22
APEX_ParticlesCHECKED_x86.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\4F8D3BB436C7   6,17 Mo   07/11/2019 02:29:22

APEX_TurbulenceFSCHECKED_x86.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\4F8D3BB436C7   2,71 Mo   07/11/2019 02:29:22
APEX_TurbulenceFSCHECKED_x86.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\4F8D3BB436C7   2,71 Mo   07/11/2019 02:29:22

PhysXCore.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\4F8D3BB436C7   5,90 Mo   07/11/2019 02:29:22
PhysXCore.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\4F8D3BB436C7   5,90 Mo   07/11/2019 02:29:22

PhysXCore.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\5182B3C9EFEC   9,43 Mo   07/11/2019 02:29:22
PhysXCore.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\C22346819C37   9,43 Mo   07/11/2019 02:29:22
PhysXCore.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\5182B3C9EFEC   9,43 Mo   07/11/2019 02:29:22
PhysXCore.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\C22346819C37   9,43 Mo   07/11/2019 02:29:22

PhysXCore.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\549B931E903E   9,46 Mo   07/11/2019 02:29:22
PhysXCore.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\82D8704BAB07   9,46 Mo   07/11/2019 02:29:22
PhysXCore.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\549B931E903E   9,46 Mo   07/11/2019 02:29:22
PhysXCore.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\82D8704BAB07   9,46 Mo   07/11/2019 02:29:22

PhysXCore.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\6FE164B5308A   6,29 Mo   07/11/2019 02:29:22
PhysXCore.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\6FE164B5308A   6,29 Mo   07/11/2019 02:29:22

APEX_BasicFSCHECKED_x86.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\73BE2921551D   1,07 Mo   07/11/2019 02:29:22
APEX_BasicFSCHECKED_x86.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\73BE2921551D   1,07 Mo   07/11/2019 02:29:22

APEX_BasicIOSCHECKED_x86.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\73BE2921551D   1,47 Mo   07/11/2019 02:29:22
APEX_BasicIOSCHECKED_x86.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\73BE2921551D   1,47 Mo   07/11/2019 02:29:22

APEX_IOFXCHECKED_x86.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\73BE2921551D   2,94 Mo   07/11/2019 02:29:22
APEX_IOFXCHECKED_x86.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\73BE2921551D   2,94 Mo   07/11/2019 02:29:22

APEX_TurbulenceFSCHECKED_x86.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\73BE2921551D   2,69 Mo   07/11/2019 02:29:22
APEX_TurbulenceFSCHECKED_x86.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\73BE2921551D   2,69 Mo   07/11/2019 02:29:22

PhysXCore.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\73BE2921551D   5,89 Mo   07/11/2019 02:29:22
PhysXCore.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\73BE2921551D   5,89 Mo   07/11/2019 02:29:22

APEX_Particles_x64.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\86C5F4F22ECD   10,5 Mo   07/11/2019 02:29:22
APEX_Particles_x64.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\86C5F4F22ECD   10,5 Mo   07/11/2019 02:29:22

APEX_TurbulenceFS_x64.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\86C5F4F22ECD   4,57 Mo   07/11/2019 02:29:22
APEX_TurbulenceFS_x64.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\86C5F4F22ECD   4,57 Mo   07/11/2019 02:29:22

PhysX3Gpu_x64.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\86C5F4F22ECD\ImplicitLibs   13,8 Mo   07/11/2019 02:29:22
PhysX3Gpu_x64.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\86C5F4F22ECD\ImplicitLibs   13,8 Mo   07/11/2019 02:29:22

APEX_Particles_x86.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\A0A1369354E1   7,52 Mo   07/11/2019 02:29:22
APEX_Particles_x86.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\A0A1369354E1   7,52 Mo   07/11/2019 02:29:22

APEX_TurbulenceFS_x86.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\A0A1369354E1   2,69 Mo   07/11/2019 02:29:22
APEX_TurbulenceFS_x86.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\A0A1369354E1   2,69 Mo   07/11/2019 02:29:22

PhysX3Gpu_x86.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\A0A1369354E1   13,2 Mo   07/11/2019 02:29:22
PhysX3Gpu_x86.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\A0A1369354E1   13,2 Mo   07/11/2019 02:29:22

PhysXCore.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\B1E4CC1EB042   5,90 Mo   07/11/2019 02:29:22
PhysXCore.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\B1E4CC1EB042   5,90 Mo   07/11/2019 02:29:22

PhysXCore.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\F232A762B0C8   4,57 Mo   07/11/2019 02:29:22
PhysXCore.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\F232A762B0C8   4,57 Mo   07/11/2019 02:29:22

PhysXCore.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\v2.7.1   4,92 Mo   07/11/2019 02:29:22
PhysXCore.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\v2.7.1   4,92 Mo   07/11/2019 02:29:22

PhysXCore.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\v2.7.3   5,07 Mo   07/11/2019 02:29:22
PhysXCore.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\v2.7.3   5,07 Mo   07/11/2019 02:29:22

PhysXCore.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\v2.7.4   5,03 Mo   07/11/2019 02:29:22
PhysXCore.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\v2.7.4   5,03 Mo   07/11/2019 02:29:22

PhysXCore.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\v2.7.5   7,62 Mo   07/11/2019 02:29:22
PhysXCore.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\v2.7.5   7,62 Mo   07/11/2019 02:29:22

PhysXCore.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\v2.7.6   5,09 Mo   07/11/2019 02:29:22
PhysXCore.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\v2.7.6   5,09 Mo   07/11/2019 02:29:22

PhysXCore.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\v2.8.0   5,27 Mo   07/11/2019 02:29:22
PhysXCore.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\v2.8.0   5,27 Mo   07/11/2019 02:29:22

PhysXCore.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\v2.8.1   5,56 Mo   07/11/2019 02:29:22
PhysXCore.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\v2.8.1   5,56 Mo   07/11/2019 02:29:22

PhysXCore.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\v2.8.3   4,57 Mo   07/11/2019 02:29:22
PhysXCore.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\v2.8.3   4,57 Mo   07/11/2019 02:29:22

PhysXCore64.dll   C:\Program Files\NVIDIA Corporation\Installer2\Display.PhysX.{1DB15CE0-A643-44E1-BE0A-4AD631C15E32}\files\Engine\v2.8.3   5,68 Mo   07/11/2019 02:29:22
PhysXCore64.dll   C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\v2.8.3   5,68 Mo   07/11/2019 02:29:22

iZVinyl.dll   C:\Program Files (x86)\Common Files\Digidesign\DAE\Plug-Ins   14,3 Mo   10/02/2016 20:40:00
iZVinyl.dll   C:\Program Files (x86)\Common Files\VST3\iZotope   14,3 Mo   10/02/2016 20:40:00
iZVinyl.dll   C:\Program Files (x86)\Steinberg\VstPlugins   14,3 Mo   10/02/2016 20:40:00

SteamService.exe   C:\Program Files (x86)\Common Files\Steam   1,64 Mo   16/12/2019 17:00:36
steamservice.exe   C:\Program Files (x86)\Steam\bin   1,64 Mo   16/12/2019 17:00:36

Freemake.Themes.dll   C:\Program Files (x86)\Freemake\Freemake Video Converter\FMCommon\ConverterCommon   1,23 Mo   10/10/2018 14:47:42
Freemake.Themes.dll   C:\Program Files (x86)\Freemake\Freemake Video Converter\FMCommon   1,23 Mo   10/10/2018 14:47:42

FreemakeCommon.dll   C:\Program Files (x86)\Freemake\Freemake Video Converter\FMCommon\ConverterCommon   1,60 Mo   10/10/2018 14:48:00
FreemakeCommon.dll   C:\Program Files (x86)\Freemake\Freemake Video Converter\FMCommon   1,60 Mo   10/10/2018 14:48:00

Monetization.dll   C:\Program Files (x86)\Freemake\Freemake Video Converter\FMCommon\ConverterCommon   1,09 Mo   10/10/2018 14:48:46
Monetization.dll   C:\Program Files (x86)\Freemake\Freemake Video Converter\FMCommon   1,09 Mo   10/10/2018 14:48:46

earth.blend   C:\Program Files (x86)\OpenShot Video Editor\blender\blend   1,24 Mo   18/01/2019 16:54:54
earth.blend   C:\Program Files (x86)\OpenShot Video Editor\lib\python3.6\openshot_qt\blender\blend   1,24 Mo   18/01/2019 16:54:54

earth_real.blend   C:\Program Files (x86)\OpenShot Video Editor\blender\blend   1,90 Mo   18/01/2019 16:54:54
earth_real.blend   C:\Program Files (x86)\OpenShot Video Editor\lib\python3.6\openshot_qt\blender\blend   1,90 Mo   18/01/2019 16:54:54

snow.blend   C:\Program Files (x86)\OpenShot Video Editor\blender\blend   1,04 Mo   18/01/2019 16:54:54
snow.blend   C:\Program Files (x86)\OpenShot Video Editor\lib\python3.6\openshot_qt\blender\blend   1,04 Mo   18/01/2019 16:54:54

clouds.jpg   C:\Program Files (x86)\OpenShot Video Editor\blender\earth   1,17 Mo   18/01/2019 16:54:54
clouds.jpg   C:\Program Files (x86)\OpenShot Video Editor\lib\python3.6\openshot_qt\blender\earth   1,17 Mo   18/01/2019 16:54:54

color_map.jpg   C:\Program Files (x86)\OpenShot Video Editor\blender\earth   1,28 Mo   18/01/2019 16:54:54
color_map.jpg   C:\Program Files (x86)\OpenShot Video Editor\lib\python3.6\openshot_qt\blender\earth   1,28 Mo   18/01/2019 16:54:54

spacemovie_intro.png   C:\Program Files (x86)\OpenShot Video Editor\blender\icons   1,48 Mo   18/01/2019 16:54:54
spacemovie_intro.png   C:\Program Files (x86)\OpenShot Video Editor\lib\python3.6\openshot_qt\blender\icons   1,48 Mo   18/01/2019 16:54:54


Which DAW and which OS version do you use?


Windows 10 64bits
Cubase Artist 10.5 (i had cubase element10 5 month ago but i uninstall it)


Are your DAW and plugin fully updated?

I just downloaded my Pigments 2 Arturia like 4 or 5 hours ago so i guess this is the latest version .....
For other plugins i have the plugins of my DAW and Native Instruments Start Version ( maybe 1 or 2 free little plugin + but thats it )
I bought Cubase Artist 10.5 with latest updates i checked


Are you sure you use your updated GEforce graphics, and not another that's not updated? How is your settings?


GeForce GTX 1060 3Gb
441.66 (latest version)

Intel Core i7-7700 CPU 3.60Ghz
12 GB RAM

(i use 2 monitore)

[LBH]

Don't exspect me to go through a CCleaner report. But a quick scroll through does'nt give any useful infromations. I don't use CCleaner. What does the report tell you?
Let me ask this way instead: Have you installed your Arturia software more than on time?

You can try to uninstall and reinstall the software.
Or perhaps you can try to clean Analog Lab prefs through Arturia Software Center. It's in the arrow button beside the Uninstall buton. There also is a reinstall option, that may work just as well as a un- and reinstall.

But please look in your plugin folder that you don't have two versions of the plugin. For some reason you might have. Also look in your other Analog Lab folders, that you don't have excact duplicates of files in any folder.

If the above does'nt work, then:
Do you have issues, if you only use one monitor?

Shall i understand, that you directly have selected your GeForce graphic as your primary Graphic card to use, so you are sure that's used?
I doubt you have graphic issues no matter what, but it's best to be sure.

Are you using the VST2 or the VST3 plugin?

[Jamylogan]

The VST works perfectly on ONE monitor (not two)

Any ideas on why this bug appear with 2 monitor on?
( do i have just to cut my 2nd monitor before run the plugin? and then restart him ..?)

[LBH]

Are your DAW updated?

I don't use Cubase, but i know there have been similar issues for users of Studio One 3 quite some time ago before Studio One 4.

What is your screen resolution?
Do you use high DPI?
Do you use any form for scaling, and if so which scale factor?

You can try what you suggest. I can't tell if that will help. I don't think it will help, but sometimes strange things does help.

I can't tell, if Arturias plugin is responsible for this issue.

[Jamylogan]

I fixed the issue . Thank you very much. Maybe Arturia need to be aware of this problem especially if some other customers have the same bug ...
It works properly i put the refresh rate at 60Hz for both screens i think before they didnt have the same rate
i have 1920*1080 for the one and 1680*1050 for the the second...
i dont know exactly why it works but it's clearly due to the resolution or refresh rate or something like that ....
anyways... thank you i will make music all night long now

[LBH]

Your welcome.

My guess is it has to do with the resolution and such. I can't tell if this has to do with Arturias plugin or the DAW.

I can tell that a Presonus technician suggest not to use scaling factors like 125%, and it's best to use 200% and alike, as some scaling factors might make the framework tilt so to speak. I can imagine that's the same for many applications. It has to do with the used space for different things. Not all things can be scaled to all sizes.

I assume you have tried both the VST2 and VST3 version, as that perhaps also make a difference.

Good you found a way. Have a good time making music. Remember to sleep though