Registration not working

[JayLong]

 I just recently bought a Keylab Essential 49, however, the serial code and unlock code I have isn't working. I bought it new from the store so I know it shouldn't be registered to anybody else, so I desperately need help. Thank you for your time and whoever can help me.

[gphantom]

Ask Arturia's support.  They should resolve your problem.  They don't always read the posts here unless they're looking for new ideas or looking for bugs with newly released products