I agree, and what's more, I reported these problems shortly after Storm 3 was released and to this date they have NEVER released a patch.
I loved Storm 2. I would love Storm 3 also if only it had SOME kind of technical support and Arturia would at least deal with major problems in their software.
I bought both Storm 2 and Storm 3, but because of my experience with Storm 3 I am not even considering purchasing another application from Arturia at this point. It's not worth the risk when the support is this poor.