Daily Update.
45 days since purchase and 45 days since 1st request for offline activation (ticket 193899)
32 days since the 2nd request for offline activation (tickets 196123 and 196127)
7 days since I uploaded the ASCR file for the studio PC
7 days since I cannot use VCollection 3 and 4, demo mode
4 days since my ticket for the offline activation (ticket 200160)
1 day since mail response and request to provide the ASCR file again. Did so.
In my account "My Support" all entries are deleted, message "no ticket yet!". That's not true. I have the tickets 193899, 196123, 196127 and 200160 created.