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Author Topic: ASC has just invalidated ALL of my Arturia licenses  (Read 1800 times)

Rooby

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ASC has just invalidated ALL of my Arturia licenses
« on: January 06, 2015, 12:14:24 pm »
i had just bought the V collection 4 - two days ago.

Everything was working across all of my machines
until ASC updated itself last night.

Now, all of my Arturia licenses are invalidated - including
previously bought Jupiter 8v and Spark 2.

I intend to open a consumer rights case against Arturia.
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Stick

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Re: ASC has just invalidated ALL of my Arturia licenses
« Reply #1 on: January 06, 2015, 04:52:32 pm »
It's unfortunate that reputable companies like Mg, Roland, etc. signed up with arturia.
Now we have to suffer downtime because of their terrible service.
I had issues from early 2014 that they left unresolved!
I came back because of their $165 offer for new V collection and website thinking they had cleaned up their act... boy was I wrong!

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ben arturia

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Re: ASC has just invalidated ALL of my Arturia licenses
« Reply #2 on: January 07, 2015, 08:55:07 am »
We are deeply sorry for this nasty bug.
We have removed 1.0.4 from auto update.
You should reinstall 1.0.3 now and all will come back as before :
http://www.arturia.com/support/updates&manuals
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