Arturia Forums

General => Website => Topic started by: Rooby on January 06, 2015, 12:14:24 pm

Title: ASC has just invalidated ALL of my Arturia licenses
Post by: Rooby on January 06, 2015, 12:14:24 pm

i had just bought the V collection 4 - two days ago.

Everything was working across all of my machines
until ASC updated itself last night.

Now, all of my Arturia licenses are invalidated - including
previously bought Jupiter 8v and Spark 2.

I intend to open a consumer rights case against Arturia.

Title: Re: ASC has just invalidated ALL of my Arturia licenses
Post by: Stick on January 06, 2015, 04:52:32 pm

It's unfortunate that reputable companies like Mg, Roland, etc. signed up with arturia.
Now we have to suffer downtime because of their terrible service.
I had issues from early 2014 that they left unresolved!
I came back because of their $165 offer for new V collection and website thinking they had cleaned up their act... boy was I wrong!

Title: Re: ASC has just invalidated ALL of my Arturia licenses
Post by: ben arturia on January 07, 2015, 08:55:07 am

We are deeply sorry for this nasty bug.
We have removed 1.0.4 from auto update.
You should reinstall 1.0.3 now and all will come back as before :
http://www.arturia.com/support/updates&manuals