November 24, 2024, 09:01:04 pm
Welcome, Guest. Please login or register. 
News:

Arturia Forums



« previous next »
Pages: [1]

Author Topic: Technical Support  (Read 2024 times)

snorman

  • Apprentice
  • Apprentice
  • *
  • Posts: 3
  • Karma: 0
Technical Support
« on: July 06, 2010, 01:31:40 pm »
Hello,

I've tried twice today to put in a support request in the "my technical support" section.

I have not received any emails to confirm this, and there is no case ID showing in my account so am a bit concerned that my support requests are not getting through?

If anyone from Arturia can help that would be great.

Best Regards,
Stephen.
Logged

emmanuel

  • Newbie
  • *
  • Posts: 1
  • Karma: 0
Re: Technical Support
« Reply #1 on: July 06, 2010, 02:30:11 pm »
Hello stephen,
Our server was down but now everything is OK. Normaly you have receive a mail from arturia_support.

Best regards
Emmanuel
Logged

snorman

  • Apprentice
  • Apprentice
  • *
  • Posts: 3
  • Karma: 0
Re: Technical Support
« Reply #2 on: July 06, 2010, 02:46:07 pm »
Thanks for the reply Emmanuel.

Does this mean i need to re-submit my support request?

Stephen
Logged

snorman

  • Apprentice
  • Apprentice
  • *
  • Posts: 3
  • Karma: 0
Re: Technical Support
« Reply #3 on: July 06, 2010, 08:55:50 pm »
Just to let you know I received a response to my support request.

Thanks,

Stephen.
Logged
Pages: [1]
« previous next »
 

Carbonate design by Bloc
SMF 2.0.17 | SMF © 2019, Simple Machines