Arturia Forums

General => Free Speech => Topic started by: snorman on July 06, 2010, 01:31:40 pm

Title: Technical Support
Post by: snorman on July 06, 2010, 01:31:40 pm

Hello,

I've tried twice today to put in a support request in the "my technical support" section.

I have not received any emails to confirm this, and there is no case ID showing in my account so am a bit concerned that my support requests are not getting through?

If anyone from Arturia can help that would be great.

Best Regards,
Stephen.

Title: Re: Technical Support
Post by: emmanuel on July 06, 2010, 02:30:11 pm

Hello stephen,
Our server was down but now everything is OK. Normaly you have receive a mail from arturia_support.

Best regards
Emmanuel

Title: Re: Technical Support
Post by: snorman on July 06, 2010, 02:46:07 pm

Thanks for the reply Emmanuel.

Does this mean i need to re-submit my support request?

Stephen

Title: Re: Technical Support
Post by: snorman on July 06, 2010, 08:55:50 pm

Just to let you know I received a response to my support request.

Thanks,

Stephen.