[SOLVED] Website kept crashing, error appeared and 3 pending orders

[mahol1988]

I tried upgrading to the V6 using the email offer link, website kept crashing with a bad gateway error appearing before I could log into paypal or enter any details.

Checked my email have have 1 email saying thank you for you order with the serial/activation info and in my account there are 3 pending orders???
One of the 3 pending order number matches that on the email and this is registered on my account

Ive tried contacting support but theres no reply yet and I have no idea why there are 3 pending orders!

I also could not access the ASC so had to register offline.

[lunker]

Yeah,

I had trouble with the website yesterday, also.  I figured it was caused by many people trying to purchase/download the new software.  I was afraid I might have the issues you described, and I chose to wait a day to two to place my order.

It looks like the website is behaving nicely now.

[mahol1988]

I just can’t seem to get a reply from support!

Anyone know how long they tend to take to fix these things or just simply reply to a support ticket?

[Germain.arturia]

Hi all,
i contacted support team for your cases,
it seems it has been already resolved, at the time i'm writing this.
best,