Minilab MKII Analog Lab3 Knobs Jumpy. Help?

[roccoveles]

El Capitan 10.1.6
Analog Lab 2 & 3
Ableton Live 9.7 & 10

In all these combinations, my knobs are jumpy, for example, controlling filter cutoff parameter on JUP8. I have tried all the settings in LIVE, all the combinations, updating firmware, reseting Minilab MKII controller, and this issue still persists.
Am I missing out something stupid? Should I be able to control synth parameters out of the box, without them jumping around and aggravating me?
I am stuck, hoping someone knows the answer to this quirk.

[roccoveles]

Wait, no one replied to this?

[danny_f]

Looks like i'll be returning mine. They can't be bothered to help.

[LBH]

Please keep in mind that you can't be sure you get answers form Arturia in this forum. You can contact Arturia Support directly thru your account.

I don't have a Arturia controller, but perhaps there is a "pick-up" feature, a "knob control mode" with some kind of setting, a "soft take over" or something like that to look for.
In a DAW jumpy knobs can perhaps also depend on if the DAW support the feature.

[Beatmeisterin]

I had this too - I think it's registering some kind of MIDI command from somewhere. for example I had 2 midi signals coming in one 2 buses which messed stuff up. I had a BSP running, I had Reason running so I turned all that off and disconnected all. then it didn't come back.